Health Center Manager - Santa Fe, NM

Planned Parenthood of the Rocky Mountains • Santa Fe, NM

4d • Onsite

About The Position

Planned Parenthood is committed to creating a dynamic work environment that values diversity, equity, inclusion, respect, integrity, customer focus, and innovation. We are committed to creating a welcoming space for all people on our staff, in our health centers, and in our community. We do this by tending to the team, respecting and honoring all people, jumping in, trying and learning, caring for our business, and returning to our mission. Abortion Care: At PPRM, we all work in abortion care. This role supports abortion care through direct clinical triage, patient education, and follow-up, ensuring timely and empathetic support to those navigating abortion services.

Requirements

• High School Diploma or equivalent
• Relevant work experience preferred.
• 3-5 years supervision and management experience in positions of increasing responsibility strongly preferred.
• Function independently with a low level of supervision
• Provide excellent customer service
• Demonstrate and facilitate excellent communication
• Provide leadership and staff supervision
• Proactively and positively lead change
• Cultivate a positive and inclusive culture

Responsibilities

• Monitors health center flow to ensure quality patient care, timely appointments, minimize flow busters, and reduce staff burnout
• Monitors and intervenes to improve performance indicators and benchmarks
• Monitors regulatory compliance with regards to Laboratory, CLIA, HIPAA, OSHA, Minor Abuse Reporting, pharmacy etc.
• Manages appointment templates to achieve access and budget goals.
• Markets and promotes health center
• Guides and supervises employees; assigns and delegates tasks.
• Facilitates communication with employees and acts as an ambassador of house-wide initiatives, goals, and policies.
• Creates and maintains schedule to ensure department coverage.
• Collaborate with the human resources department when a staff need a leave of absence or requests an accommodation.
• Monitors and authorizes timesheets and time-off requests.
• Collaborates with Human Resources in the recruitment, hiring, and onboarding of staff.
• Provides professional development, training, and tools to ensure compliance and performance.
• Evaluates employee performance regularly and identifies and provides opportunities for development, coaching, and growth.
• Works to foster positive and productive communication and culture with and among staff.
• Monitors department budget and spends responsibly.
• Monitors, gathers and reports on department data.
• Implements facility policy within department; identifies and resolves potential conflicts.
• Audits functions throughout department to ensure regulatory compliance.
• Communicates regularly on department successes, needs, obstacles, and recommendations.
• Additional duties as needed.

Benefits

• Medical/Vision/Dental, with extended mental health coverage.
• Accrued PTO and Sick Time
• 401k/Safe Harbor Contributions (PPRM contributes up to 3% of your pay to your 401k after 1 year of service).
• Employee Loan Program
• Employee Assistance Program and WorkLife Partnership.
• Paid Family Leave/Paid Parental Leave and MORE!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED