Health Center Lead, NP or PA

Quad Med Medical Clinic•Hampton, VA

1d•Onsite

About The Position

QuadMed is seeking a Health Center Lead who is a Nurse Practitioner or Physician Assistant for its onsite health center in Hampton, Virginia. The role is a patient-facing clinical position, with approximately 90% of time dedicated to direct patient care, and also provides on-site coordination and operational support to promote efficient workflows, team effectiveness, and a positive patient experience. The Health Center Lead partners closely with Operations Leadership, serves as a resource for staff, addresses routine operational needs, and escalates issues as appropriate.

Requirements

Completed master's degree-level Nurse Practitioner or Physician Assistant program from an accredited college or university.
Minimum three years of primary care practice experience.
Ability to work independently.
Experience working with an Electronic Medical Record (EMR).
Active and unrestricted applicable licensure.
Current CPR (BLS) certification, or obtain it within 60 days of hire.
NPI and DEA.
Current National Board Certification.
Proven ability to work effectively with diverse populations and demonstrated commitment to fostering inclusion.
Strong clinical assessment and decision-making skills.
Ability to balance independent clinical practice with team collaboration.
Effective verbal and written communication skills.
Strong organizational and problem-solving abilities.
Ability to support team coordination and daily operational needs.
Proficiency with electronic medical records and standard business software.
Ability to manage multiple priorities and respond effectively under pressure.

Nice To Haves

One year of leadership experience.
Experience working with pediatric patients in some locations.
Ability to travel, if required by the client or health center.
Phlebotomy, if required by the client or health center.
Ability to obtain and maintain a valid DOT Medical Examiner Certification, depending on job responsibilities or location.

Responsibilities

Provide comprehensive primary care, including assessment, diagnosis, treatment, and follow-up in alignment with evidence-based guidelines.
Perform physical examinations and preventive health services.
Order, interpret, and evaluate diagnostic tests.
Prescribe medications and treatments in accordance with licensure and clinical standards.
Document patient encounters, care plans, and outcomes accurately in the medical record.
Educate patients and families about wellness, prevention, and treatment plans.
Manage acute and chronic conditions using available tools and resources to support ongoing care.
Collaborate with care team members to coordinate services, including referrals to internal and external providers.
Maintain knowledge of pharmacological treatments, including appropriate use and potential side effects.
Follow clinical protocols, regulatory requirements, and organizational policies.
Work collaboratively with clinical and non-clinical staff to support a patient-centered care environment.
Participate in quality improvement initiatives, patient care programs, and continuing education.
Support compliance with clinical, safety, infection control, and HIPAA standards.
Serve as a clinical resource to team members for day-to-day questions and guidance.
Support daily health center operations, efficient patient flow, and resolution of routine issues.
Partner with Operations Leadership to maintain effective workflows, staffing coordination, and service delivery.
Assist with staff scheduling updates and communicate coverage needs or gaps.
Monitor operational processes, including work queues, logs, and supply levels, and escalate concerns as needed.
Help address patient concerns and support service recovery efforts.
Communicate effectively with staff and leadership regarding day-to-day operations.
Participate in onboarding, training, and skill development of team members.
Provide input to Operations Leadership on staff performance and operational improvements.
Maintain EHR Super User knowledge and support team utilization of systems.
Respond to urgent or emergent situations, providing leadership and coordination as needed.
Complete incident reporting and support follow-up actions.
Maintain confidentiality of patient and organizational information.
Use technology to communicate with patients in accordance with organizational policies.
Demonstrate professionalism, adaptability, and effective communication in all interactions.
Perform other duties as assigned.