Health Care Technician Lead- Nursing Administration Preceptor

State of North Carolina • Burke, NC

13d • Onsite

About The Position

Broughton Hospital is seeking a Health Care Technician Lead to serve as a CNA preceptor and Therapeutic Response Team Lead. The role is a hospital-wide clinical resource that responds to units needing support, mentors unlicensed nursing staff, and helps improve staff confidence, patient care, and safety. The position works with Staff Development to support orientation and deliver selected in-service training, while promoting a safe, trauma-informed environment for patients and staff.

The lead uses verbal de-escalation and early-intervention techniques to help prevent behavioral crises, reinforces therapeutic communication, and models calm, compassionate responses in challenging situations. The schedule is Monday through Friday, 7:00 a.m. to 3:30 p.m., with flexibility to work weekends, holidays, and other shifts as needed. This is a mandatory position and employees must report or stay over during adverse weather events.

CPI Instructor Certification is required within nine months of hire and must be maintained while in the role. Selected applicants must pass a State Bureau of Investigation criminal history check and complete and pass BLS/CPR and Crisis Prevention Intervention training during orientation. Positions in the Division of State Operated Healthcare Facilities are subject to pre-employment drug testing and criminal record checks. Tobacco and vapor products are prohibited on campus, and employees must follow the facility’s vaccination policy.

Requirements

• High school diploma or GED and two years of closely related work experience, or an equivalent combination of education and experience.
• CPI Instructor Certification within nine months of hire; must maintain CPI Instructor status while in the role.
• Must pass a State Bureau of Investigation criminal history check.
• Must complete and pass BLS/CPR and Crisis Prevention Intervention training during orientation.
• As required, listing as a Nurse Aide I by the North Carolina Division of Health Service Regulation.
• As applicable, listing as a Nurse Aide II by the North Carolina Board of Nursing.
• As required by the Department of Public Safety, must be eligible for certification by the North Carolina Criminal Justice Training and Standards Counsel.
• As applicable, North Carolina Emergency Medical Technician (EMT) certification.
• Professional, articulate, and knowledgeable about daily operations on patient care units.
• Able to communicate with diverse teams and patient populations.
• Motivated, organized, and comfortable learning new computer systems, including Microsoft Office.
• Calm, confident, and constructive in challenging situations.
• Must report or stay over during adverse weather events.
• Must adhere to the facility’s vaccination policy.

Nice To Haves

• Two years of experience working in a psychiatric, IDD, substance abuse, or neuro-medical facility.
• Five years of experience working as a CNA in a psychiatric setting.
• Current North Carolina NA I or NA II listing.
• Experience training or mentoring new staff members.

Responsibilities

• Respond to patient care units across the hospital when clinical support is needed.
• Guide and mentor unlicensed nursing staff to strengthen care practices.
• Collaborate with Staff Development to assist with staff orientation.
• Lead selected in-service trainings.
• Support a safe, trauma-informed environment for patients and staff.
• Use verbal de-escalation and early-intervention techniques to prevent behavioral crises.
• Reinforce therapeutic communication and model calm, compassionate responses in challenging situations.
• Identify staff educational needs and help design effective trainings.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED