Health Care Coordinator

Alpha Supported Living Services

4d•Onsite

About The Position

The Health Care Coordinator provides support to program participants with regard to healthcare, medications, and medical appointments. The Health Care Coordinator interacts with program participants and must be familiar with the Guiding Values issued by the Developmental Disabilities Administration (DDA). At all times, the Health Care Supervisor will seek to act in accord with the principles and values expressed in the guidelines and uphold the agency mission.

Requirements

At least 18 years of age
At least one year experience working in social services and one year performing related duties
A Washington State Driver’s license, current vehicle insurance and able to be covered on Alpha Supported Living Services’ automobile insurance plan based upon driving record
Background inquiry clearance from an authorized state agency

Nice To Haves

Basic to intermediate knowledge of nutrition, healthcare and developmental disabilities diagnoses.
Communicate effectively orally and in writing to meet the needs of the intended audience
Able and willing to compile, categorize, calculate, audit, or verify information or data
Basic to intermediate knowledge of software commonly used to perform the essential functions of the position (Word, Excel, Outlook, )
Intermediate to advanced knowledge of principles and processes for providing supported living and personal care supports
Intermediate ability to handle complaints, settle disputes, and resolve grievances and conflicts, or otherwise negotiate with others
Willing and able to encourage others and build mutual trust, respect, and cooperation among team members
Identify the developmental, educational or training needs of others; assist in the development of training programs or classes; facilitate teaching or instructing others
Basic knowledge of the principles of performance management and the supervision of personnel
Demonstrated ability to apply general rules to specific problems to produce answers that make sense and to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events)

Responsibilities

Provide oversight for assigned participants’ health and medical needs
Obtain, review and maintain participant and guardians consents related to healthcare
Communicate regularly with each assigned participant’s healthcare and support team
Schedule participant’s medical, mental health, dental and specialist appointments
Ensure that every assigned participant receives, at minimum, an annual physical and dental examination
Attend appointments and obtain health records, physician suggestions and/or medication information, coordinating alternate staff to attend when scheduling conflicts occur
Review providers’ recommendations and communicate updates, instructions, or medication changes to other staff, family members and/or guardians
Ensure that each assigned participant has been immunized and vaccinated as required or recommended by the participant’s general physician and/or the public health agency, unless declined by the client and/or
Work with the agency nutritionist to monitor nutrition needs and assist with meal
Complete at minimum, quarterly audits of: Quickmar, Therap, office medical books, and program medical books/medications
Review, monitor and update participant’s healthcare records
Maintain electronic medical records on Therap
File and maintain paper copies of appointment records and any other pertinent medical information in clients’ medical book
Monitor and assist with nurse delegation and medication administration oversight
Provide oversight of electronic
Communicate with Nurse delegator when there are new medications and treatments for delegated clients
Communicate with Clinical Manager when a client who is not nurse delegated needs nurse
Assist with developing and facilitating healthcare related training for newly hired and tenured employees as well as members of the participants’ support
Attend, and/or contribute to, participants’ PCSP meetings, by providing relevant healthcare information as requested
Participate in monthly staff meetings and attend other meetings when needed.
Complete mandatory trainings, CE hours, and maintain certifications and licensures as required.
Operate a personal and/or agency vehicle on a regular basis; Maintain personal vehicle in a safe operating condition
Perform other duties as required