Health Care Assistant (Richmond)

Virginia League for Planned Parenthood•Richmond, VA

9h•Onsite

About The Position

The Virginia League for Planned Parenthood is seeking a Health Care Assistant for our Hamilton Clinic! The position supports all aspects of health center activity and service delivery, including patient triage and education, pre-op care, support of licensed staff, performance of waived laboratory tests and assisting with a variety of office duties. This is a fast paced work environment, so we are seeking a candidate who possesses strong time management and organizational skills.

Requirements

Two years experience in the medical field, in a medical office and with patient care/education is required.
High school diploma or equivalent.

Nice To Haves

Certified Medical Assistant (CMA) preferred but equivalent certifications such as Certified Nursing Assistant (CNA), Phlebotomist, Patient Care Technicians will also be considered as comparable education.
Similar positions not requiring a certification will be recognized as equivalent experience as long as required length of experience is met.
Bilingual candidates will be offered an hourly rate of $21.55/hr with the successful completion of a 3rd party language proficiency test.

Responsibilities

Prepare rooms, supplies and equipment prior to each clinic session and between patients; monitor inventory and report supply needs.
Prepare patients for evaluation or treatment, including obtaining history, checking vital signs, collecting blood and urine specimens and performing waived point of care lab tests per provider orders.
Assist providers with exams and procedures by obtaining information, tools and supplies upon request and in anticipation of needs; and by providing support to patients in course of their care.
Provide patients with appropriate and unbiased information, education and resources related to general health, family planning methods, sexually transmitted infections, pregnancy options and abortion services; obtain informed consent for requested/indicated services.
Perform and document Rh factor testing according to medical protocols and CLIA requirements.
Clean and sterilize instruments according to established protocols and guidelines.
Monitor patient flow to minimize wait time and maximize provider time.
Perform accurate and thorough medical documentation in patient records and clinic logs; file and maintain patient records.
Submit new and refill orders to pharmacy
Participate in patient follow-up systems as directed, including processing of lab results, patient reminders and patient callbacks.
Capture the most important factors discussed during the patient’s visit by way of scribing for the provider. Chart the patient’s visit: enter any prescriptions; enter any referrals; enter any ordered lab work.
Participate in clinic efforts to achieve customer service, productivity and revenue goals; demonstrate commitment to center’s operating values of patient-centered care, team approach to work and consistent regulatory compliance/inspection readiness.
If bilingual, provide interpretation/translation as needed to clients and other staff