Health Care Assistant I [Ashland, OH]

Third Street Community Clinic Inc•Ashland, OH

3d•Onsite

About The Position

We're looking for a driven and detail-oriented professional to join our team as a Health Care Assistant I. In this role, you will play an essential part in creating a seamless and efficient patient registration experience, helping us deliver exceptional care with purpose and accuracy. The ideal candidate is committed to continuous learning, brings a warm and welcoming approach to every interaction, takes pride in their work, and is passionate about supporting individuals and strengthening our communities. At Third Street Family Health Services, our Health Care Assistant positions also offer a defined career ladder and professional growth opportunities into clinical support roles. If your goal is to build a career in healthcare but you do not currently have Medical Assistant certification or prior experience, we encourage you to apply—we'd love to connect and discuss your future with us!

Requirements

High School Diploma or equivalent preferred.
Experience in customer service, preferred.
Experience in health care and registration, preferred.

Responsibilities

Commitment to the mission, vision and values of Third Street Family Health Services.
Takes personal responsibility to promote health equity.
Provides care without judgment.
Answer phones in a professional and courteous manner and respond to patient/customer requests as appropriate.
Promote, educate and leverage technology to ensure patient satisfaction, collaboration, and continuity of care.
Ensure accuracy of patient demographic and insurance information to promote proper and expedient billing.