Health Care Assistant I [Mansfield, OH]
Third Street Community Clinic Inc•Ontario, OH
•Onsite
About The Position
This role is for a Health Care Assistant I responsible for ensuring a smooth and efficient patient registration process. The ideal candidate is a proactive problem-solver who values continuous learning, leads with a welcoming spirit, takes ownership of their work, and is passionate about supporting people and building stronger communities. This position offers foundational experience in patient care, clinical support, and front-line operations, with a supported pathway into Dental Assisting for career advancement.
Requirements
- High School Diploma or equivalent preferred.
- Experience in customer service, preferred.
- Experience in health care and registration, preferred.
Responsibilities
- Provides care without judgment.
- Answer phones in a professional and courteous manner and respond to patient/customer requests as appropriate.
- Competently utilizes the electronic health record.
- Competently schedules patients for transportation services.
- Ensure accuracy of patient demographic and insurance information to promote proper and expedient billing.
- Correctly routes patient and client communication through appropriate channels as per organizational policy.
- Promote, educate and leverage technology to ensure patient satisfaction, collaboration, and continuity of care.
Benefits
- Employee Assistance Program.
- Competitive Medical, Dental, and Vision plans.
- Competitive Market Value Compensation.
- Generous Paid Time Off.
- Tuition assistance.
- Medical, dental and vision insurance
- 403(b) retirement plan
- Employer-paid life insurance
- Employer-paid long-term disability
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
