Health Care Assistant/Certified Nursing Assistant- Inpatient Medicine

Hennepin Healthcare•Minneapolis, MN

5d•Onsite

About The Position

Within the context of Hennepin Healthcare System’s Patient & Family Centered Care culture and under direct RN supervision, the Health Care Assistant contributes to the health and well-being of assigned patients by performing quality patient care, technical procedures, and related duties that meet established standards. The position acts as a competent, caring, and collaborative member of the patient care team. It may also provide unit clerical support, including identified EHR duties, answering phones, and coordinating unit communication. This position is in Inpatient Medicine at the Main Campus. It is 0.8 FTE (64 hours per two-week pay period), with varied workdays including every other weekend, overnight shifts, and eight-hour shifts.

Requirements

Meet at least one of the following minimum qualifications: hold current certification on the Minnesota Nursing Assistant Registry upon hire; have completed one semester of clinical rotation within an accredited nursing program; enroll in and successfully complete the Hennepin Healthcare-determined Nursing Assistant program; or have six months of acute nursing assistance experience.
Knowledge of basic medical terminology.
Basic computer knowledge.
Ability to work cohesively and respectfully with a diverse workforce and patient population.
Ability to prioritize, organize, and communicate with multidisciplinary staff.
Ability to adapt to rapidly changing and unpredictable situations.
Ability to read and follow written instructions and understand and communicate verbal and written information.
Ability to perform duties in accordance with departmental performance expectations and HCMC standards for quality, accuracy, productivity, Patient & Family Centered Care, customer service, and related areas.

Nice To Haves

High school graduate or equivalent.
Basic Life Support.
Training or equivalent experience as a nursing assistant, CNA, or EMT.
Current student enrolled in a four-year RN program.
Experience with EPIC and/or a similar electronic health record system.
One year of Nursing Assistant experience in a similar hospital setting.

Responsibilities

Develop and maintain positive working relationships with patients, families, team members, department personnel, and medical center personnel, using Patient & Family Centered Care principles.
Assist patients with activities of daily living, including hygiene, grooming, and bathing.
Respond to call lights promptly, identify patient needs, and provide appropriate assistance or communicate needs to the appropriate team member.
Perform intentional rounding in collaboration with the RN.
Take and record patient vital signs as prescribed by nursing protocol or physician order.
Measure and record patient intake and output according to established protocol and order.
Conduct assigned or delegated point-of-care tests.
Communicate patient changes or pertinent information—including appearance, attitude, intake and output, vital signs, and point-of-care test results—to the nurse, and record which nurse was notified of abnormal results.
Keep patient rooms neat, clean, and orderly; change bed linen as scheduled and as needed.
Escort or transport patients on foot or using carts, beds, or wheelchairs.
Procure and stock equipment and supplies, and ensure equipment is clean and operable.
Greet people and relay information to appropriate staff, physicians, or family members.
Inventory, document, and secure patient belongings and valuables.
Collect specimens using clean technique and label them appropriately.
Dispose of trash, linens, and supplies appropriately.
Ensure patient and supply rooms are properly stocked and linen is covered.
Support unit and medical center compliance with regulatory standards, customer service, and other initiatives.
After training and competency validation, and when delegated by an RN, perform technical procedures such as maintaining oxygen equipment, oral suctioning, routine incision care, skin care, applying or changing non-sterile dressings, applying warm or cold compresses or non-prescription topical creams or ointments, 12-lead EKGs, phlebotomies, and discontinuing IVs, saline locks, and Foley catheters.
Record actions in the EHR.
Perform EHR clerical duties, answer phones, and triage calls appropriately.
Perform responsibilities required by Patient Care Services within the scope of service to address the unique nature of clients.