Health Care Aid (HCA)

Boyle-McCauley Health Care • Edmonton, AB

6d • Onsite

About The Position

Radius Community Health & Healing provides interdisciplinary, team based, integrated, comprehensive, and person-centered primary health care for vulnerable Edmontonians with complex needs. Through primary care and health promotion, Radius Community Health & Healing improves the quality of life and well-being of populations and individuals who face multiple barriers to accessing health services. Radius achieves this by providing the highest standard of evidence-informed and client focused inter-professional care. We collaborate with our clients to address the broad determinants of health.

Requirements

• Certified Health Care Aide (CLHA) in good standing
• Comfort working with vulnerable and marginalized populations
• Active CPR

Nice To Haves

• Experience working in community health, primary care, outreach, or supportive living preferred
• Able to balance numerous demands and conflicting priorities, strong problem-solving skills.
• Strong communication, teamwork, and interpersonal skills within a multidisciplinary team
• Ability to demonstrate patience and understanding for those with addictions and behavioral disorders.
• Strong de-escalation skills and ability to remain calm and compassionate in fast paced or emotionally complex situations
• Excellent understanding of cultural awareness an asset.
• Understanding and ability to apply principles of Trauma Informed Care and Harm Reduction.

Responsibilities

• Assist clients with personal care needs as appropriate, including showering, hygiene support, and comfort measures
• Support vital signs collection (e.g., blood pressure, temperature, pulse, oxygen saturation) as delegated
• Assist clients with mobility, positioning, and transfers when needed
• Observe clients for changes in condition and promptly report concerns to nursing staff
• Provide emotional support by building rapport, and supporting clients while they wait for their appointments
• Support rooming clients and help prepare them for appointments
• Support waiting room management, including monitoring flow, supporting anxious or distressed clients, and flagging issues to the team
• Help clients navigate clinic services
• Escort clients to and from rooms or services as needed
• Assist with managing appointment flow in collaboration with nursing and front desk staff
• Assist nurses with delegated tasks and clinical set up
• Prepare exam rooms between clients (cleaning surfaces, changing linens, restocking supplies)
• Act as an extra set of hands during busy clinics or high needs situations
• Communicate clearly with the care team to support safe, efficient care
• Help stock exam rooms, shower areas, and client supply areas
• Hand out supplies to clients as directed (e.g., hygiene items, wound care supplies, harm reduction supplies where applicable)
• Monitor inventory levels and flag restocking needs
• Help maintain a clean, calm, and welcoming clinic environment
• Provide trauma-informed care with an understanding of poverty, substance use, mental health challenges, and systemic barriers
• De-escalate distressed clients using empathy and clear communication.
• Support client dignity, privacy, and autonomy at all times
• Follow clinic safety protocols and seek support when situations escalate

Benefits

• Employee Assistance Plan (EAP)
• Comprehensive medical, dental and vision benefits
• Long-Term Disability, Life Insurance, Accidental Death and Dismemberment, and Critical Illness Coverage
• Lifestyle Spending Account
• Group Retirement Savings Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees