Health & Benefits Consultant

Mercer•San Francisco, CA

4d•$88,000 - $176,000•Hybrid

About The Position

Marsh is seeking a Lead Health & Benefits Consultant to join its Health & Benefits team within the People and Investments business. The position is based in San Francisco and follows a hybrid schedule, with at least three days per week in the office or working onsite with clients. The consultant manages and advises employer client accounts covering 2,000 or more lives, including medical, dental, life, and disability benefit plans and programs. The role negotiates with benefits carriers and vendors to secure health and welfare plan coverage and serves as the primary consultant and relationship manager for clients. The consultant leads complex engagements and is accountable for service delivery, strategy, financial evaluations, plan design, renewals, business placements, benchmarking, project outcomes, account profitability, and business development. The role also sets strategic direction and develops demand for new products and services, while working in an environment that uses AI and technology-enabled tools.

Requirements

BA/BS degree.
At least 8 years of experience identifying, designing, recommending, and implementing efficient, innovative business solutions for clients’ complex healthcare benefits challenges.
Renowned expertise and an industry reputation in the health and benefits field.
Client-facing experience in a consulting environment.
Life & Health License.

Nice To Haves

Strong, innovative sales and marketing skills, including the ability to market organizational strengths effectively.
Superior analytical and mathematical skills, along with strategic planning, communication, and listening skills.
Proven management skills leading large, complex projects.

Responsibilities

Lead complex client engagements, including overall service delivery, strategy, financial evaluations, plan design, renewals, business placements, benchmarking, and other studies.
Develop benefits design and renewal strategies and drive the creation of tools and solutions for complex client issues.
Determine the full scope of services provided to clients and define roles and responsibilities within the client team.
Communicate Marsh’s position on the latest industry trends to clients.
Be accountable for revenue and profitability for client accounts and projects.
Monitor project success in terms of scope, budget, timeliness, and client satisfaction.
Generate sales by expanding revenue from existing clients and leading prospecting efforts with new clients.
Set strategic direction and create marketplace demand for new products and services.
Manage and advise employer accounts of 2,000 or more lives on medical, dental, life, and disability benefit plans and programs.
Negotiate with benefits carriers and vendors to secure health and welfare plan coverage, serving as the primary consultant and relationship manager for clients.