Health and Wellness Representative
About The Position
Restore Hyper Wellness is seeking passionate individuals to join their team as Health and Wellness Technicians. These technicians are the primary point of contact for customers at each Restore location, playing a crucial role in delivering an exceptional customer experience. The role involves assisting clients with various wellness services, managing appointments, onboarding new clients, promoting service packages and memberships, and educating clients on Restore's offerings. Technicians are also responsible for opening and closing procedures, maintaining a safe and clean environment, and embodying the company's core values and mission of making Hyper Wellness® accessible, affordable, and fun. The company emphasizes creating a positive and engaging store culture.
Requirements
- At least one year of customer service experience in a retail environment.
- Working weekends doesn’t bum you out
- Communication and collaboration are some of your strong suits
Nice To Haves
- Passionate about health and wellness
Responsibilities
- Greeting clients and assisting them with Restore’s wellness services
- Helping clients over the phone, returning important voicemails, and facilitating the booking, scheduling, rescheduling, and cancellation process
- Onboarding new clients - this involves completing medical waivers and creating profiles in our point-of-sale system
- Conducting tours and selling service packages and memberships
- Educating clients on Restore services, including medical benefits, precautions, and at-home care
- Performing opening and closing procedures
- Maintain a safe, clean and secure environment for all guests and employees.
- Serve as an expert on Restore products and services.
- Represent the brand by embodying Restore’s core values and acting in alignment with the mission and vision of Restore Hyper Wellness and the Hyper Wellness® lifestyle.
- Create a fun and engaging store culture by ensuring every team member is involved, valued and recognized for his/her contributions.
Benefits
- A competitive hourly wage plus monthly incentive opportunity
- 401K with 4% match
- Health Insurance
- Vacation Time (PTO)
- Complimentary and discounted access to Restore’s innovative wellness services
- The knowledge that you’re making a positive impact on people’s lives every day
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
