Health and Benefits - Senior Analyst Consulting

WTW•Philadelphia, PA

About The Position

As a Health and Benefits Senior Analyst, you will contribute to projects involving the design, financing, and ongoing management of health and benefit programs. You will support project managers on select projects, interface with vendors and internal and external clients, create client deliverables, and help ensure quality standards are met. The role offers opportunities to develop health and benefits business acumen, financial and project management skills, and client relationship skills while working on projects alongside industry leaders. You will contribute to health and benefits consulting projects involving group medical, dental, wellbeing, life, disability, and absence management benefits. You will support client service team leaders, respond to client service needs, prepare client meeting materials, assist with vendor and enrollment activities, contribute to client reporting and plan analysis, and review deliverables for quality and alignment with client objectives.

Requirements

At least 2 years of experience in professional services, ideally at a benefits consulting or brokerage firm or in a health underwriting or actuarial function at an insurance company.
Ability to manage multiple projects simultaneously and produce quality deliverables on time and within budget.
Strong client service orientation and ability to respond to communications effectively and in a timely manner.
Ability to identify and resolve issues.
Strong written and verbal communication skills.
Self-starter attitude and ability to work independently and as part of a team.
Strong analytical, creative, and integrative skills.
Excellent Microsoft Office skills, particularly in Excel and PowerPoint.
State Life and Health license required within 90 days of joining.

Nice To Haves

Pursuit of the CEBS designation.
Health and welfare actuarial or underwriting training.

Responsibilities

Contribute to projects supporting the design and management of clients’ group medical, dental, wellbeing, life, disability, and absence management benefits.
Partner with the client service team leader to deliver superior project management.
Respond to day-to-day client service issues and questions, including eligibility, carrier coverage and claims issues, and compliance.
Prepare for client meetings by developing agendas and materials and coordinating resources.
Support vendor procurement, implementation, and optimization activities.
Support benefit enrollment by preparing materials and presentations, verifying policy and plan information, and updating internal systems as necessary.
Contribute to client reports and administrative actions, including Form 5500 filings, policy checking and delivery, monthly client and carrier reporting, summary plan descriptions, and certificates.
Support benefit plan analysis, design, cost savings, and funding strategies.
Review client deliverables for alignment with client objectives, appropriate use of WTW services and solutions, and adherence to professional excellence standards.
Facilitate benchmarking studies and other research and provide value-added analyses and summaries.
Analyze and compare vendor products, services, and contracts.
Build internal relationships and collaborate effectively on cross-functional teams.

Benefits

Medical insurance, including prescription drug coverage and fertility benefits
Dental insurance
Vision insurance
Health Savings Account
Commuter Accounts
Health Care and Dependent Care Flexible Spending Accounts
Company-paid life insurance and supplemental life insurance
AD&D, group accident, and group critical illness coverage
Group legal coverage and identity theft protection
Wellbeing program and mental health/emotional wellbeing resources, including an Employee Assistance Program
Adoption assistance and surrogacy assistance
Auto and home insurance and pet insurance
Work/life resources
Paid holidays
Annual paid time off, including paid state/local leave where required
Short-Term Disability and Long-Term Disability
Other leave benefits, including bereavement, FMLA, ADA, jury duty, military, parental, and adoption leave
Contributory Pension Plan and 401(k) Savings Plan
Eligible Level 38 and more senior roles may also receive non-qualified Deferred Compensation and Deferred Savings Plans