Health and Benefits Manager

WTW•Nashville, TN

About The Position

You will be a key member of the client service team, engaging directly with clients and establishing relationships across all levels of the client organization. You will substantially contribute to the management of projects, leveraging your experience as a benefits expert to make recommendations on plan design and management for the full array of health and benefits programs. You will have the opportunity to position yourself to grow into a senior relationship management and/or leadership role by serving as a pivotal point of contact on projects and working alongside industry experts on cutting edge solutions. Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.

Requirements

Experience as a benefits expert
Experience in managing projects
Experience in group medical, dental, wellbeing, life, disability and absence management benefits
Experience in benefit plan analysis, design, cost savings and funding strategies
Experience in providing benefit enrollment support
Experience in ensuring client compliance adherence
Experience in managing completion of reports and administrative actions
Experience in Form 5500 filings
Experience in policy checking and delivery
Experience in monthly reporting of client and carrier information
Experience in summary plan descriptions and certificates
Experience engaging specialist resources and subject matter experts
Experience in health management
Experience in absence and disability management
Experience in pharmacy
Experience in data analytics
Experience in compliance
Experience supporting the generation of new business
Experience in building relationships internally
Experience collaborating effectively on cross-functional teams
Experience mentoring junior colleagues

Responsibilities

Play a lead role in the design and management of group medical, dental, wellbeing, life, disability and absence management benefits for clients.
Materially contributing to and/or leading project management; monitoring progress against established objectives, budgets, timelines, deliverables and quality standards; and serving as day-to-day contact for clients.
Proactively advising clients and providing superior client service.
Contributing to the creation of benefit plan analysis, design, cost savings and funding strategies.
Providing benefit enrollment support, including preparing materials and presentations, verifying policy and plan information, and updating internal systems as necessary.
Ensuring client compliance adherence by managing completion of reports and administrative actions for clients including Form 5500 filings, policy checking and delivery, monthly reporting of client and carrier information, summary plan descriptions and certificates.
Engaging specialist resources and subject matter experts in health management, absence and disability management, pharmacy, data analytics and compliance.
Supporting the generation of new business by participating in prospecting opportunities as part of a broader team.
Building relationships internally and collaborating effectively on cross-functional teams.
Mentoring junior colleagues.