Head Video – Jacobs Music Center

SAN DIEGO SYMPHONY • San Diego, CA

12d • $46 • Onsite

About The Position

The San Diego Symphony operates two world-class venues: the Rady Shell at Jacobs Park and the Jacobs Music Center. The Jacobs Music Center is an indoor concert hall that has recently reopened after extensive renovations. The Symphony hosts a variety of events, including orchestral performances, presented programming, rental client performances, and private events. The Video Head will oversee the Video Department of the Jacobs Music Center, working on all productions with video elements. This role involves supervising the implementation, operation, and maintenance of video equipment, including routing, projectors, cameras, LED walls, and theatrical A/V elements. The position requires performing the work and leading video crew members during load-ins, technical rehearsals, show runs, and loadouts. The goal is to provide patrons with the best possible visual experience through engineering services and leadership of the union video department. This is a union stage crew role, requiring membership in IATSE Local 122. It is an hourly position governed by a Collective Bargaining Agreement, and the successful candidate is expected to make the San Diego Symphony their primary employment responsibility. Department Heads perform necessary duties for performance completion and may assist in other areas as long as it does not interfere with their primary responsibilities.

Requirements

• Extensive knowledge of theatrical video systems and their design, operation, and maintenance.
• Knowledge of visual principles, color theory, and video engineering terminology.
• Knowledge of electrical systems and how they interact with video systems.
• Ability to coordinate, direct, and supervise personnel.
• Must have a keen eye to be able to see subtle problems in a video system and troubleshoot accordingly.
• Ability to assess problems and resolve them effectively and efficiently quickly and accurately.
• Excellent eye/hand coordination.
• Knowledge of many types of cameras, routers, switchers, converters, computers, scalers, and their effective application.
• RF knowledge as it relates to video.
• Understanding of video streaming, codecs, software, control protocols, and tally.
• Understanding of rigging, including ability to assist in or lead installation and maintenance of rigging systems for video.
• Computer skills for operation of video control software and other computer applications.
• Networking knowledge as it relates to video and video equipment.
• Knowledge of industry-standard video systems and associated software.
• Ability to learn new video and video system equipment as industry standards change.
• OSHA certified, and consistent attention to safety, including reporting hazardous or unsafe conditions to supervisor.
• Able to solve practical problems, including those unforeseen, and deal with limited resources under tight time limits.
• Able to interpret a variety of instructions provided in writing, diagrams, and verbally.
• Able to operate forklifts and man lifts.
• Proficient with Email, Windows, Microsoft Office, Google Drive.
• Understanding and commitment to backstage etiquette, anticipate needs of musicians onstage.
• Ability to multi-task and work effectively while managing multiple deadlines and priorities.
• Strong interpersonal skills, with the ability to resolve difficult and sensitive situations diplomatically and tactfully.
• Reliable and prompt attendance, including planning meetings.
• Must be available to work a schedule heavy in evening, weekend, and holiday shifts.
• Excellent work ethic and commitment to continuous improvement.
• Strong organizational skills, attention to detail, ability to retain information, and carry out tasks consistently.
• Demonstrate a positive attitude and work well with others including fellow stage crew and non-union staff.
• Ability to maintain positive working relationships with a wide variety of people, union and non-union employees, outside vendors, management, and guests.
• Excellent oral and written communication skills.
• Ability to adapt to a constantly changing work environment based on show and artist needs.
• Able to demonstrate patience, sensitivity and diplomacy when interacting with musicians of the San Diego Symphony and visiting artists and production staff under pressure.
• Constant dedication to personal and departmental improvement.
• Ability to communicate and collaborate with people that are mixed across lines of differences such as race, gender-identity, sexual orientation, religion, ability, age, class, and immigrant status.
• Abide by all company rules and bylaws as detailed in the San Diego Symphony policies and procedures handbook.
• Ability to stand for varying periods of time.
• The employee must regularly lift and/or move up to 50 pounds or more.
• Capable of working at elevated heights including climb ladders, operating personnel lifts, and walking on structural steel above the stage.
• Operate stage equipment which could require lifting, pushing or pulling heavy objects.
• While performing the duties of this position, the employee is regularly required to sit and use hands to finger, handle, or feel.
• The employee is frequently required to reach with hands and arms and talk or hear.
• The employee is regularly required to stand, walk, lift, climb, push, pull, hang, reach, lean, and balance.
• Specific vision abilities required by this job include close vision and color vision.

Nice To Haves

• Working knowledge of Ross, Blackmagic, and Bitfocus Companion systems.
• Ability to drive a 26’ truck.
• Experience with drawing programs (CAD, Vectorworks).

Responsibilities

• Operate and maintain all in-house video equipment, including projectors, projection screens, LED walls, video monitors, cameras, video consoles, and cabling/connectors.
• Troubleshoot and re-patch equipment in close proximity to artists on crowded stages, potentially in front of large audiences, while maintaining composure and professional demeanor.
• Prepare and package equipment for RMA, including paperwork with vendors.
• Calibrate and verify video systems at a high level.
• Operate and troubleshoot backstage video systems.
• Maintain, inspect, and repair accurate inventory of video equipment and supplies.
• Maintain recorded video archives.
• Set up and operate portable video systems where needed.
• Coordinate and communicate with other San Diego Symphony video heads for different venues.
• Delegate to LED wall techs, directors, camera operators, engineers, V1s, prompters, graphics, projectionists, PTZ ops, shaders, or other relevant roles as assigned and serve as any of these positions as needed.
• Assist with video captures as needed, confirming with Production Staff that all capture is approved in advance.
• Coordinate the video department during load-in, performance, and load-out of all events, ensuring systems comply with safety and aesthetics.
• Assist Production Staff in technical advancement of shows involving video.
• Assist in-house and outside video directors as needed.
• Assess video rentals as needed for assigned shows.
• Suggest and help Video and Technical Directors implement future video system upgrades and equipment purchases.
• Work and communicate with other departments in the setting up of video equipment for various events.
• Participate across production departments in planning and performing physical project work.
• Ensure that internal and/or external communications are performed proficiently and effectively, contributing to the overall efficiency of the technical team.
• Directly supervise IATSE local 122 employees in the Video department and carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
• Anticipate department needs, follow through on projects, and meet deadlines.
• Engage and motivate other crew to achieve agreed outcomes.
• Think ahead and be self-sufficient in assessing and completing required tasks, including setting priorities, anticipating potential challenges, and multitasking.
• Manage personnel safety and uphold safety protocols within the department, including participating in all required training.

Benefits

• Hourly wage of $46.07
• Wages, conditions, and terms governed by a Collective Bargaining Agreement with IATSE Local 122.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed