Head Teller

Florida Central Credit Union•Tampa, FL

17h•Onsite

About The Position

The Head Teller performs member service functions and paying and receiving functions on a daily basis. This role assists the Branch Manager with training, directing, coaching, and evaluating the performance of the department. The Head Teller monitors department activities for compliance with established policies and regulations, taking action to resolve any non-compliance issues. A key responsibility includes completing Currency Transaction Reports (CTRs) for cash transactions exceeding $10,000.00, including aggregated transactions for the same person in a business day. Completed CTRs require initial approval from the Head Teller, Assistant Manager, or Manager before forwarding to the operations team. The Head Teller also informs the compliance officer of any suspicious conduct or transactions. This role schedules and monitors daily teller activities, orders daily cash requirements, and manages vault cash. All employees receive ongoing training on BSA/CIP/OFAC regulations to ensure adherence to internal policies and procedures.

Requirements

Assists the Branch Manager with training, directing, coaching and evaluation of performance within the department; identifies performance problems and works with the Branch Manager to take appropriate action.
Monitors department activities for compliance with established policy and regulations.
Responsible for the completion of a CTR for every cash transaction received and/or disbursed exceeding $10,000.00.
This is inclusive of multiple cash transactions that are done on behalf of the same person in one business day and the head teller has knowledge of such transaction.
After the CTR is complete, it must be approved by being initialed by one of the following: Head Teller, Assistant Manager or Manager before forwarding the completed form to the operations team for final approval.
In addition, it is the responsibility of the Head Teller to make the compliance officer aware of any suspicious conduct and/or transactions that they feel are warranted.
The compliance officer will make the determination of whether a SAR should be generated after reviewing the information.
Schedules and monitors daily activities of tellers.
Orders daily cash requirement for the credit union.
Manages vault cash.
All employees are made aware of their responsibilities under the BSA/CIP/OFAC regulations with continuing training, to ensure that they adhere to our internal policy and procedures

Responsibilities

Performs member service functions on a daily basis as needed.
Performs paying and receiving functions daily as needed.
Assists the Branch Manager with training, directing, coaching and evaluation of performance within the department.
Monitors department activities for compliance with established policy and regulations.
Takes action to resolve any out of compliance issues.
Completes a CTR for every cash transaction received and/or disbursed exceeding $10,000.00, including multiple cash transactions that are done on behalf of the same person in one business day and the head teller has knowledge of such transaction.
Makes the compliance officer aware of any suspicious conduct and/or transactions that they feel are warranted.
Schedules and monitors daily activities of tellers.
Orders daily cash requirement for the credit union.
Manages vault cash.