BCT Partners - Head Start Project Manager

BCT Partners•Seattle, WA

23h•Remote

About The Position

The Project Manager (PM) oversees and manages the delivery of professional, technical and administrative support for Head Start and Early Head Start grant recipients through high quality programmatic, grants management, administrative and technical analysis services to the Regional Office. The PM must monitor and maintain the quality of BCT’s work for the Client. This includes but is not limited to managing interactions with the Client and overall client relationship; ensuring staff provide reliable, high quality information and records management, as well as program management, grants management and administrative support. The PM leads and manages the on-site duties by planning, executing, monitoring and improving the work and related processes; establishing and maintaining a positive relationship with the Client; and ensuring proper administration and compliance with project requirements. This is a supervisory position, requiring the PM to lead, direct and manage the work and needs of a BCT team of 5 people.

Requirements

Bachelor’s Degree in management, business administration, public administration or related field from an accredited university or college
10+ years of relevant and progressive professional experience managing client services projects of the size, scope and complexity like this project
at least 6 years of progressive supervisory experience.
Demonstrated expertise and experience in budget oversight and management.
Demonstrated ability and experience in successfully developing, implementing, managing and improving complex, high profile, multi-faceted projects
Experience implementing quality assurance systems that improve the provision of client services.
Experience leading, managing and motivating high performing teams; effectively communicating with, delegating to, involving and developing staff to foster an environment of mutual support and respect.
Experience effectively managing multiple priorities and negotiating necessary changes with stakeholders.
Experience with computer software applications including the latest version of Microsoft Office Suite (including Outlook, Word, Excel and PowerPoint).
Experience and ability to work effectively in web-based systems, databases and tracking systems.
Demonstrated ability to communicate clearly, both when speaking and in writing, and produce high quality written products such as memoranda, presentations, reports and correspondence
Ability to perform data management, analysis, aggregation, and summary reporting, including reviewing, synthesizing, and presenting data from multiple sources in a clear and meaningful manner.
Ability to leverage strong interpersonal and communication skills to build effective collaborative relationships with staff, clients, remote colleagues and supervisors, and others.
Ability to contextualize information, connect program goals with daily activities, and develop/improve frameworks, standards, procedural and/or information management solutions in support of Client and staff needs.
Ability to both independently and collaboratively, solve problems, make decisions, suggest improvements where necessary and appropriate, and manage change.
Ability to anticipate the needs of the Client and staff, exercise sound judgment and be open to the input and decisions of others.
Able to communicate, collaborate and interact with colleagues in a remote work environment; must participate in virtual meetings, appear on camera as needed, and contribute to meeting content as required.
Demonstrate a confident, supportive and approachable demeanor.

Nice To Haves

Master’s Degree is a plus, but not required.
Knowledge of the Federal Grant Life Cycle is desired.
Experience with Head Start/Early Head Start or other early childhood programs or working within a Head Start program is a plus.
Strong knowledge of Head Start Program Performance Standards (HSPPS) and all applicable federal, state and local laws also a plus.
Experience with SharePoint and Monday.com preferred, with the ability to quickly learn and adapt to new technologies and applications.

Responsibilities

Plan, execute, monitor and modify the program work and processes via a detailed plan; assume responsibility for the program deliverables and results.
Ensure systems and procedures are in place to support the full functionality of project activities; modify as needed to support efficiency and improvement.
Develop a clear and well-defined communication plan that considers all stakeholders.
Develop a clear and well-defined quality control plan which includes reporting and corrective action instructions.
Serve as the on-site point of contact and the primary interface with the Client.
Prepare timely and accurate Monthly Status Reports.
Provide Task Summary Reports as required by the Client.
Oversee the award and administration of discretionary grants and review of incoming grantee requests to ensure compliance with program and fiscal requirements.
Ensure the maintenance of all official electronic grant files for new and continued grant awards.
Review programmatic status reports, monitor review findings, and work with assigned Program and Fiscal Specialists to assist programs in resolving any issues, non-compliances or deficiencies.
Ensure staff understand their duties and are aware of performance expectations and deadlines.
Monitor staff productivity and work quality; provide regular on-going and constructive feedback, and supportive coaching.
Build and model a team mentality, inspiring a shared vision.
Lead, challenge and inspire staff; support and nurture growth.
Be open to and receive complaints; resolve problems and involve senior leaders and Human Resources as needed or required.
Participate in the staff hiring, training and performance evaluation processes.
Ensure adherence to legal, BCT, and Client policies and procedures; involve senior leaders and/or Human Resources in matters requiring disciplinary or legal action.
Perform these and other reasonable tasks as assigned by management in support of BCT’s goals and objectives.