Head Pretzel Pro (Store Manager)

Ditsch • Cincinnati, OH

11d • Onsite

About The Position

Ditsch is seeking an entrepreneurial leader with a passion for food, creativity, and customer experience to help build and grow our newest location inside Jungle Jim's International Market. This role is designed for someone who wants more than day to day management responsibilities. It's for someone who wants ownership, influence, and the ability to leave their mark on a growing business. If you've ever dreamed of running your own concept, testing new recipes, creating customer favorites, and being rewarded for the success you create, this could be your opportunity. Your Mission Help us redefine what a pretzel can be. At Ditsch, we believe pretzels are more than a snack they're a platform for creativity. From savory sandwiches and loaded bites to sweet desserts and seasonal specialties, we're looking for someone who can constantly surprise and delight customers with new ideas. This role provides the opportunity to combine culinary creativity with business leadership while helping shape the future of the Ditsch brand.

Requirements

• Culinary, Hospitality, or Food Service degree preferred
• Strong leadership, communication, and problem-solving skills
• Ability to work weekends and flexible foodservice hours, primarily afternoons and evenings
• Passion for customer service, guest engagement, and team development
• Entrepreneurial mindset with an interest in menu innovation and business growth
• Ability to thrive in a fast paced, customer focused environment
• Comfortable taking ownership of operational and financial performance
• ServSafe Certification preferred (training and certification can be provided)
• Ability to stand and remain active for extended periods
• Ability to lift and carry up to 50 pounds
• Ability to work in a fast-paced kitchen and retail environment
• Ability to multitask while maintaining exceptional quality and customer service standards
• Ability to work safely around commercial kitchen equipment and food preparation areas

Nice To Haves

• Chefs looking for more business ownership
• Bakers with entrepreneurial ambitions
• Restaurant managers ready for their next challenge
• Food truck operators seeking stability and growth
• Culinary graduates eager to innovate
• Hospitality professionals passionate about food and people
• Entrepreneurs who want to build something meaningful

Responsibilities

• Develop new menu items and limited-time offerings
• Experiment with flavors, ingredients, toppings, sauces, and presentations
• Create unique experiences that keep customers coming back
• Identify trends and transform them into profitable menu offerings
• Help establish Jungle Jim's as a destination for pretzel innovation
• Lead the daily operation with an ownership mindset
• Recruit, train, and inspire a high performing team
• Manage scheduling, labor, inventory, and food costs
• Ensure outstanding product quality and guest experiences
• Drive sales growth and operational excellence
• Take ownership of the location's P&L performance
• Understand how decisions impact profitability
• Manage expenses and maximize returns
• Help shape promotional and merchandising strategies
• Participate in profit-sharing tied to the success of the business
• Build relationships with guests
• Gather feedback and turn insights into action
• Create memorable experiences that generate excitement and repeat visits
• Become the face of the Ditsch brand within the community

Benefits

• Profit-sharing opportunity
• Paid training
• Benefits and PTO
• Career development with a growing international brand

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree