Head Coach (Store Manager)

Rally House

5d • $24 - $35 • Onsite

About The Position

Rally House is where fans celebrate the teams, traditions, and communities they love. Every day is an opportunity to create memorable experiences that bring fans closer to the moments and teams they care about most. Behind it all is a team fueled by energy, passion, and hometown pride. As we continue to grow, we're looking for team members who are excited to help shape the future of Rally House, deliver exceptional experiences, and make every fan feel right at home.
The Head Coach acts as the Store Manager and is responsible for leading the overall performance and culture of the store. This role builds and develops a strong team, ensures consistent execution of operational, merchandising, and service standards, and drives sales and profitability. The Head Coach creates clarity, commitment, and fosters an environment of engagement, ownership, and continuous improvement.

Requirements

• 5+ years of experience in retail
• 2+ years of store management and leadership experience
• Ability to analyze performance, identify opportunities, and drive improvement
• Advanced leadership and coaching skills with the ability to build high-performing teams
• Deep understanding of store operations, service standards, and execution
• Enthusiastic attitude with a passion for sports and retail
• Must be able to stand and walk for extended periods of time
• Ability to lift up to 50 pounds
• Ability to bend, reach, and climb ladders

Nice To Haves

• Associates or Bachelor’s degree preferred

Responsibilities

• Staffing: recruiting, scheduling, leading others
• Customer service: ensures customer remains the top priority
• Delivery Results: sales forecasting, inventory control, payroll management
• Merchandising: Meets Rally House visual standards; floor moves and merchandising; organizing, game-planning and execution

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree