Head of US Consumer Deposit Product Enablement, Re-engineering and Delivery

TD Bank•Mount Laurel, NJ

42d•Onsite

About The Position

The Head of US Consumer Deposit Product Enablement, Re-engineering and Delivery leads the strategy and delivery of new products and enhancements for Consumer Deposits. Executes the product roadmap and backlog, ensuring alignment with business goals, customer needs, and enterprise priorities. Uses data and customer insights to improve experience, drive adoption, and increase product performance. Partners across teams in an agile environment to prioritize, build, and launch features on time while managing risks, budgets, and dependencies. Acts as a key enabler across stakeholders and leads a high-performing team to deliver scalable, customer-focused solutions. Provides vision, leadership and strategic guidance in developing and implementing Company products, services and programs including features, benefits and characteristics that meet customer needs and are priced to meet Company and shareholder objectives. Serves as an expert providing a foundation of knowledge to guide decisions throughout the product definition and overall product management. Contributes to a positive, ethical and respectful working environment and communicates openly with others. Models Company culture both internally and externally. Acts as the expert on the market and its problems. Maintains vigilance gathering industry expert opinions and qualitative market data for different market segments. Ensures the Company's ability to deliver value while differentiating itself from competitive offerings. Builds and maintains close relationships with senior business partners. Ensures ongoing successful communication of strategic direction of the product(s) life cycle. Acts as the senior integrator/liaison between business lines, enterprise and marketing department influencing and negotiating options to enable the achievement of successful and profitable product design. Manages the product development budget of the Company. Determines the optimal allocation of overall budget to ensure objectives can be achieved. Ensures maximum profitability via management of risk levels authorizes risk policy changes as appropriate. Ensures effective ways to deliver complete solutions to identify market problems and ensures gaps are identified and filled. Performs objective analysis of potential market opportunities and articulates learning to quantify the risk, including a financial model. Reviews and approves business and expense plans and tracks success and effectiveness of product development delivery and implementation. Develops and manages the product development calendar and oversees the successful and seamless execution of deliverables. Ensures all products are in compliance and meet all regulatory requirements.

Requirements

Bachelors degree required
7-10 Years of related experience
Proven senior management leadership skills to lead a quality department of well-respected product development experts and consultants
Ability to develop and drive product strategies throughout the organization
Comprehensive knowledge of the design, development, implementation and profitability of product development and marketing in a financial/banking environment required
Superb communication, problem-solving and decision making skills with ability to effectively communicate with executive management
Proven ability to build strong collaborative business relationships
Demonstrated ability to negotiate and apply skills to exercise influence over others decisions without express authority and influence mass change management
Experience in leading project management and delivering on time and within budget
Proven experience in product pricing, financial statements and ensuring budget targets are met or exceeded
Performing sedentary work – Continuous
Performing multiple tasks – Continuous
Operating standard office equipment - Continuous
Sitting – Continuous
Concentrating for long periods of time – Continuous
Applying common sense to deal with problems involving standardized situations – Continuous
Reading, writing and comprehending instructions – Continuous
Adding, subtracting, multiplying and dividing – Continuous

Nice To Haves

Responding quickly to sounds – Occasional
Standing – Occasional
Walking – Occasional
Moving safely in confined spaces – Occasional
Lifting/Carrying (under 25 lbs.) – Occasional
Squatting – Occasional
Bending – Occasional
Reaching forward – Occasional

Responsibilities

Leads the strategy and delivery of new products and enhancements for Consumer Deposits.
Executes the product roadmap and backlog, ensuring alignment with business goals, customer needs, and enterprise priorities.
Uses data and customer insights to improve experience, drive adoption, and increase product performance.
Partners across teams in an agile environment to prioritize, build, and launch features on time while managing risks, budgets, and dependencies.
Acts as a key enabler across stakeholders and leads a high-performing team to deliver scalable, customer-focused solutions.
Provides vision, leadership and strategic guidance in developing and implementing Company products, services and programs including features, benefits and characteristics that meet customer needs and are priced to meet Company and shareholder objectives.
Serves as an expert providing a foundation of knowledge to guide decisions throughout the product definition and overall product management.
Contributes to a positive, ethical and respectful working environment and communicates openly with others.
Models Company culture both internally and externally.
Acts as the expert on the market and its problems.
Maintains vigilance gathering industry expert opinions and qualitative market data for different market segments.
Ensures the Company's ability to deliver value while differentiating itself from competitive offerings.
Builds and maintains close relationships with senior business partners.
Ensures ongoing successful communication of strategic direction of the product(s) life cycle.
Acts as the senior integrator/liaison between business lines, enterprise and marketing department influencing and negotiating options to enable the achievement of successful and profitable product design.
Manages the product development budget of the Company.
Determines the optimal allocation of overall budget to ensure objectives can be achieved.
Ensures maximum profitability via management of risk levels authorizes risk policy changes as appropriate.
Ensures effective ways to deliver complete solutions to identify market problems and ensures gaps are identified and filled.
Performs objective analysis of potential market opportunities and articulates learning to quantify the risk, including a financial model.
Reviews and approves business and expense plans and tracks success and effectiveness of product development delivery and implementation.
Develops and manages the product development calendar and oversees the successful and seamless execution of deliverables.
Ensures all products are in compliance and meet all regulatory requirements.
Understands and supports the Banks Customer Service Strategy.
Considers the impact of advice and decisions on the well-being of the Bank, as well as its customers, its employees and stakeholders.
Provides the highest level of Customer service when dealing with internal partners, vendors or our Customers - WOW at every opportunity.
Leads, coaches and models quality service delivery at every interaction.
Supports the ongoing improvement of the partner/Customer experience.
Sets appropriate context for the business unit/function to enable optimal performance and alignment to strategy.
Supports the creation of goals and objectives for the business unit/function as well as communicate those goals and objectives to the team.
Builds capability support / executes plans to acquire, develop and retain the diverse teams with the skills and experience necessary to realize on current and future business strategies.
Role model behaviors consistent with TD's leadership profile, customer and employee experience agendas and risk and control culture.
Creates an extraordinary place to work advance and sustain a unique, inclusive culture that reflects TD's diversity agenda, and creates an extraordinary employee experience.
Leads, coaches and develops a highly effective team by ensuring on-going training and performance and development management.