Head of Transportation
The RealReal•Phoenix, AZ
•Hybrid
About The Position
The Head of Transportation will play a crucial role in leading the evolution of The RealReal’s logistics strategy and network operations. This role is a hybrid of traditional jobs in strategy/strategic planning and operations, requiring a mix of analytics, cross-functional leadership, and project management. We are looking for a candidate with the ability build a team, define and deliver to KPIs, drive detailed analytics and influence cross- functionally to evolve the consignor and the consumer experience, as it pertains to product transportation.
Requirements
- 10+ years of total experience
- 2-3 years in management consulting, finance or similar analytical role a plus
- Previous experience in ecommerce fulfillment, retail transportation or general supply chain operations
- Demonstrated ability of managing operational details and execution, while also understanding big picture
- Experience with quantitative analysis and modeling, creative problem solving, and complex cross-functional project management
- Ability to work in ambiguous environments, bring structure, prioritize and drive to results
- Excellent Excel and PowerPoint skills, comfort in Google Suite tools
Responsibilities
- Provide leadership to team responsible for movement of product in/outbound and across TRR locations, managing to SLA and other KPIs, and pushing for continued operational efficiencies
- Manage senior-level communication of network performance and summarize impact of initiatives to the business
- Identify and execute network changes to enhance customer/consignor experience, while driving cost efficiencies, particularly as it relates to logistics
- Drive analytics and reporting requirements for the shipping P&L. Key responsibilities including: build and maintain models to track P&L/key metrics, coordinating cross-functionally to interpret findings, identify opportunities and communicate recommendations to executives
- Manage and negotiate with third party carriers (small parcel and LTL) to continue to evolve strategic partnerships in logistics
Benefits
- Employee Stock Purchase Plan
- 401K with Company Match
- Medical, Dental & Vision Insurance
- Paid Parental Leave
- 9 Paid Company Holidays
- Flexible Time Off (With Manager Approval)
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
