Head of Transaction Operations & Compliance

Slate Auto

1d•$156,000 - $208,000•Onsite

About The Position

Leads the end-to-end transaction infrastructure across consumer and fleet sales, ensuring all contracts, funding, title, and registration processes are executed accurately, compliantly, and at scale. This role sits within the sales organization and owns the control environment that protects revenue, ensures regulatory compliance, and enables a seamless customer purchase experience.

Requirements

10+ years of experience in automotive transaction operations, title & registration, sales compliance, or related automotive retail operations
5+ years of experience leading and developing high-performing operations, compliance, or transaction teams
Deep understanding of multi-state title and registration processes, DMV regulations, and automotive sales compliance requirements
Proven experience establishing and scaling transaction, registration, and compliance processes across licensed and unlicensed states
Strong working knowledge of state-specific automotive laws, regulatory requirements, temporary registration processes, tax and fee compliance, and documentation standards
Experience managing and partnering with third-party DMV/title & registration agents, vendors, and state agencies
Demonstrated ability to develop operational controls, audit processes, compliance standards, and risk mitigation procedures within a fast-paced environment
Strong cross-functional collaboration skills with Sales, Legal, Finance, Customer Experience, and Operations teams
Highly detail-oriented with the ability to balance customer experience, operational efficiency, and regulatory compliance

Nice To Haves

Experience supporting direct-to-consumer (D2C) automotive sales models preferred
Experience supporting new market launches and operational readiness across multiple states preferred

Responsibilities

Oversee contract generation, execution, and storage across consumer and fleet channels
Ensure accuracy across pricing, taxes, incentives, and financing terms
Align contracts with Financial Services offerings, lender requirements, and funding structures
Establish approval workflows for non-standard deals and exceptions
Maintain version control and auditability of all executed agreements
Partner with Legal to ensure state-by-state compliance across consumer and fleet transactions
Own registration workflows across consumer and fleet transactions
Ensure accurate calculation and collection of state and local taxes and fees
Manage temporary registration issuance and expiration tracking
Oversee third-party registration partners and enforce SLAs
Maintain compliance with state-by-state requirements and evolving regulations
Manage end-to-end title lifecycle from submission through completion
Ensure accuracy across VIN, ownership, lienholder, and documentation
Support both retail and internal/fleet vehicle titling
Track status and resolve exceptions proactively
Ensure compliance with all state titling requirements
Identify, onboard, and enable system partners supporting contracting, registration, and compliance workflows across consumer and fleet
Ensure system partners are aligned on transaction requirements, compliance standards, and regulatory obligations
Manage integration readiness between partner platforms and internal transaction and registration systems
Establish and enforce SLAs, performance standards, and escalation paths for system partners
Drive continuous improvement across partner system performance, accuracy, and compliance adherence
Partner with Digital and IT to ensure system connectivity and data integrity across transaction and registration platforms
Serve as the primary point of accountability for system partner compliance and operational readiness across both consumer and fleet channels
Design and implement controls across contracts, funding, title, and registration workflows
Ensure compliance with state-by-state sales licensing, tax, registration, and financing requirements
Own risk assessment frameworks and high-risk transaction review processes
Establish audit processes and ensure audit readiness across all transaction activities
Lead sales reconciliation and ensure alignment with Finance, Accounting, and Tax
Drive process accuracy, reducing errors, rework, and compliance risk
Align transaction processes with financing products, lender requirements, and funding timelines
Ensure accuracy and completeness of financing documentation and contracting
Oversee funding workflows and resolve exceptions
Ensure alignment between transaction systems, financial systems, and revenue recognition
Partner with Sales, Operations, Financial Services, Legal, Finance, Accounting, Tax, Digital, and IT
Serve as the central point of coordination across the transaction lifecycle for both consumer and fleet channels
Enable seamless handoffs from sale through delivery and ownership