About The Position

Siemens Healthineers is seeking a Head of Total Rewards Operations – U.S. & Canada to lead the execution and delivery of Total Rewards administration across the region. This is a hands-on operational leadership role, responsible for service delivery, controls, and team performance—not strategy or program design. You will ensure accurate, compliant, and efficient execution across a complex, high-volume environment.

Requirements

  • 10+ years in HR/Total Rewards operations
  • 5+ years leadership experience
  • Experience across multiple Total Rewards functions (not siloed)
  • Strong background in controls, compliance, and audit (SOX preferred)
  • Hands-on experience with HR systems (Workday, Dayforce, or similar)
  • Knowledge of U.S. and Canadian regulatory environments
  • Must be able to work with controlled technology in accordance with US export control law.

Nice To Haves

  • Shared services or global delivery model experience
  • Certifications (CEBS, CCP, GPHR)
  • Experience with ServiceNow or similar ticketing systems

Responsibilities

  • Lead end-to-end delivery across Benefits, Compensation Administration, Leave & Absence, and Mobility
  • Drive performance against SLAs, KPIs, and operational metrics
  • Ensure consistent, accurate, and timely execution across all processes
  • Own SOPs, internal controls, and audit readiness
  • Ensure compliance with U.S. and Canadian regulations, tax rules, and company policies
  • Partner with Audit, Legal, and Finance on SOX controls and reviews
  • Proactively identify and mitigate operational risk
  • Lead and develop a multi-functional operations team
  • Provide guidance on complex cases and escalations
  • Drive accountability, ownership, and performance standards
  • Partner with HRIS/IT on Workday, Dayforce, and system enhancements
  • Drive process standardization, automation, and efficiency
  • Manage operational calendars and workflows
  • Oversee reporting, reconciliations, and data accuracy
  • Partner with Payroll and Finance on accruals, costing, and financial integrity

Benefits

  • medical insurance
  • dental insurance
  • vision insurance
  • 401(k) retirement plan
  • life insurance
  • long-term and short-term disability insurance
  • paid parking/public transportation
  • paid time off
  • paid sick and safe time
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