Head of Technology Policy Oversight

U.S. Bank • Minneapolis, MN

7d • $170,255 - $200,300 • Hybrid

About The Position

At U.S. Bank, we are committed to leveraging industry-leading technology to enhance our financial services. Our goal is to empower customers and businesses with advanced tools for smarter financial decision-making and to support community growth through innovative solutions. A career with U.S. Bank offers a dynamic environment where you can explore innovative technologies, develop technical skills, and excel in your field from day one.

Requirements

• Bachelor's degree in a related field, or equivalent experience.
• 10 or more years of progressively responsible experience in technology risk, policy governance, compliance, cybersecurity, operational risk or a related discipline within a complex regulated organization.
• Demonstrated experience leading an enterprise risk, governance or policy function and influencing senior executives across organizational boundaries.
• Deep expertise in policy lifecycle management, regulatory mapping, risk and control design, governance, compliance monitoring, and exception management.
• Proven ability to translate complex regulatory, risk and technical concepts into clear management direction and measurable operating requirements.
• Experience leading teams through change while maintaining strong execution, governance and stakeholder confidence.

Nice To Haves

• Master's degree, JD, MBA or relevant advanced professional certification.
• Experience in financial services or another highly regulated industry and direct engagement with regulators, audit or executive risk committees.
• Working knowledge across technology, cybersecurity, resilience, physical security, data protection and privacy policy domains.
• Exceptional executive communication, negotiation, judgment and stakeholder-management skills.
• Demonstrated success simplifying complex policy environments without weakening risk coverage or accountability.

Responsibilities

• Ensure compliance with Enterprise Policy Requirements and maintain effective governance over Technology Risk Oversight-owned policies and standards.
• Lead the full policy lifecycle, including development, approval, implementation, exception management, change control, and retirement.
• Maintain traceability between regulatory obligations, policy requirements, controls, metrics, evidence, reporting, and escalation processes.
• Assess policy changes for regulatory, operational, technology, and control impacts, ensuring readiness for stakeholder and committee review.
• Prepare and present policy matters to executive governance and oversight committees.
• Build strong partnerships across Technology, Information Security Services, business lines, Risk Management & Compliance, Legal, Audit, and regulatory stakeholders.
• Resolve complex cross-functional ownership, coverage, and implementation challenges while communicating decisions with clarity and credibility.
• Lead, develop, and retain a high-performing team of policy, risk, compliance, and program management professionals.
• Establish clear priorities, accountability, service standards, and escalation paths while leveraging data, automation, and reporting to improve efficiency and transparency.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: Associate degree