Head of Technology Policy Oversight

U.S. Bank • Minneapolis, MN

5d • Hybrid

About The Position

At U.S. Bank, we are committed to leveraging industry-leading technology to enhance our financial services. Our goal is to empower customers and businesses with advanced tools for smarter financial decision-making and to support community growth through innovative solutions. A career with U.S. Bank offers a dynamic environment where you can explore innovative technologies, develop technical skills, and excel in your field from day one. The Head of Technology Policy Oversight is a senior second-line risk leader responsible for the governance, management, and modernization of enterprise technology-related policies and standards. This leader ensures requirements are risk-based, measurable, enforceable, and supported by evidence demonstrating effective execution, monitoring, reporting, and escalation. This executive leads policy governance across technology, information security, physical security, data protection and privacy, and enterprise resilience. Partnering across the first and second lines, Legal, Regulatory Relations, and Enterprise Policy Management, the leader translates regulatory obligations and risk strategy into practical policy, implementation, and oversight outcomes.

Requirements

• Bachelor's degree in a related field, or equivalent experience.
• 10 or more years of progressively responsible experience in technology risk, policy governance, compliance, cybersecurity, operational risk or a related discipline within a complex regulated organization.
• Demonstrated experience leading an enterprise risk, governance or policy function and influencing senior executives across organizational boundaries.
• Deep expertise in policy lifecycle management, regulatory mapping, risk and control design, governance, compliance monitoring, and exception management.
• Proven ability to translate complex regulatory, risk and technical concepts into clear management direction and measurable operating requirements.
• Experience leading teams through change while maintaining strong execution, governance and stakeholder confidence.

Nice To Haves

• Master's degree, JD, MBA or relevant advanced professional certification.
• Experience in financial services or another highly regulated industry and direct engagement with regulators, audit or executive risk committees.
• Working knowledge across technology, cybersecurity, resilience, physical security, data protection and privacy policy domains.
• Exceptional executive communication, negotiation, judgment and stakeholder-management skills.
• Demonstrated success simplifying complex policy environments without weakening risk coverage or accountability.

Responsibilities

• Ensure compliance with Enterprise Policy Requirements and maintain effective governance over Technology Risk Oversight-owned policies and standards.
• Lead the full policy lifecycle, including development, approval, implementation, exception management, change control, and retirement.
• Maintain traceability between regulatory obligations, policy requirements, controls, metrics, evidence, reporting, and escalation processes.
• Assess policy changes for regulatory, operational, technology, and control impacts, ensuring readiness for stakeholder and committee review.
• Prepare and present policy matters to executive governance and oversight committees.
• Build strong partnerships across Technology, Information Security Services, business lines, Risk Management & Compliance, Legal, Audit, and regulatory stakeholders.
• Resolve complex cross-functional ownership, coverage, and implementation challenges while communicating decisions with clarity and credibility.
• Lead, develop, and retain a high-performing team of policy, risk, compliance, and program management professionals.
• Establish clear priorities, accountability, service standards, and escalation paths while leveraging data, automation, and reporting to improve efficiency and transparency.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Senior