Head of Technology, AML Investigations

TD Bank•New York, NY

23h•Onsite

About The Position

Lead end-to-end technology delivery for Financial Crimes Investigations capabilities, spanning platform implementation, data integration, workflow automation, testing, release readiness, production rollout, and transition to business-as-usual operations. Drive the integration and rollout of a new SaaS-based financial crimes case management and orchestration platform, ensuring the solution supports analyst workflow, case quality, regulatory reporting, auditability, and operational scalability. Establish and manage connectivity, data pipelines, interfaces, and secure integration patterns between TD environments, vendor environments, and internal data and analytics platforms. Ensure adherence to technology, security, privacy, resiliency, data governance, architecture, and regulatory control standards, including confirming that vendor commitments are understood, tracked, evidenced, and met. Maintain clear alignment with FCRM leadership, technology partners, and vendor stakeholders on roadmap priorities, delivery sequencing, dependencies, and implementation schedules. Provide senior-level delivery accountability across technology and data components, proactively managing risks, issues, dependencies, funding considerations, and delivery trade-offs. Oversee vendor relationship management for technology delivery, including performance management, issue resolution, delivery quality, escalation management, and alignment to contractual and operational commitments. Partner in the identification, governance, adoption, and operationalization of AI capabilities that can responsibly improve analyst research, transaction analysis, narrative generation, quality review, and investigative decision support. Build, lead, and develop a high-performing team with the technical, delivery, data, risk, and stakeholder management capabilities required to support a mission-critical regulatory technology portfolio. Prepare executive-ready communications, status updates, decision materials, and escalations that clearly articulate progress, risks, mitigations, impacts, and required leadership actions. Champion a disciplined risk management culture by ensuring risks are surfaced early, control obligations are embedded into delivery, and solutions are designed for sustainable operation in a regulated banking environment. Operate as a strategic technology leader who can translate financial crimes risk objectives into executable technology roadmaps and delivery outcomes. Influence senior stakeholders across business, risk, technology, infrastructure, data, and vendor organizations without relying solely on direct authority. Bring structure and clarity to complex, cross-functional delivery environments with multiple interdependencies, regulatory expectations, and competing priorities. Promote engineering excellence, operational discipline, resiliency, and quality in the delivery of regulatory and mission-critical systems. Develop talent, strengthen succession depth, and foster an inclusive, accountable, and high-performing team culture.

Requirements

University Degree and Masters or Professional Designation preferred
10+ years of progressive leadership experience in a senior technology, engineering, product, or technology delivery function, ideally within a large financial institution or similarly complex regulated environment.
Demonstrated experience leading complex, cross-functional technology delivery across application, data, infrastructure, security, testing, vendor, and production implementation teams.
Knowledge of anti-money laundering, financial crimes compliance, fraud, sanctions, investigations, regulatory reporting, or a comparable risk domain; investigations-focused experience is preferred.
Strong understanding of banking data relevant to financial crimes investigations, including customer, account, transaction, alert, case, counterparty, and regulatory reporting data.
Experience with enterprise integrations, data pipelines, APIs, batch processing, online system integrations, data transformation, and historical data migration.
Experience delivering mission-critical platforms with regulatory, audit, resiliency, privacy, security, and data governance requirements.
Familiarity with AI, machine learning, automation, and advanced analytics use cases that improve analytical, operational, or investigative workflows, with an appreciation for governance, explainability, and responsible adoption.
Proven ability to manage vendor solution delivery, including SaaS implementation, third-party dependency management, delivery assurance, and vendor performance oversight.
Strong executive communication skills, including the ability to simplify complex technology, data, delivery, and risk topics for senior leadership decision-making.
Creative problem solver and thought leader with the ability to challenge current-state processes, identify practical modernization opportunities, and mobilize teams around sustainable solutions.

Nice To Haves

Investigations-focused experience is preferred.

Responsibilities

Lead end-to-end technology delivery for Financial Crimes Investigations capabilities, spanning platform implementation, data integration, workflow automation, testing, release readiness, production rollout, and transition to business-as-usual operations.
Drive the integration and rollout of a new SaaS-based financial crimes case management and orchestration platform, ensuring the solution supports analyst workflow, case quality, regulatory reporting, auditability, and operational scalability.
Establish and manage connectivity, data pipelines, interfaces, and secure integration patterns between TD environments, vendor environments, and internal data and analytics platforms.
Ensure adherence to technology, security, privacy, resiliency, data governance, architecture, and regulatory control standards, including confirming that vendor commitments are understood, tracked, evidenced, and met.
Maintain clear alignment with FCRM leadership, technology partners, and vendor stakeholders on roadmap priorities, delivery sequencing, dependencies, and implementation schedules.
Provide senior-level delivery accountability across technology and data components, proactively managing risks, issues, dependencies, funding considerations, and delivery trade-offs.
Oversee vendor relationship management for technology delivery, including performance management, issue resolution, delivery quality, escalation management, and alignment to contractual and operational commitments.
Partner in the identification, governance, adoption, and operationalization of AI capabilities that can responsibly improve analyst research, transaction analysis, narrative generation, quality review, and investigative decision support.
Build, lead, and develop a high-performing team with the technical, delivery, data, risk, and stakeholder management capabilities required to support a mission-critical regulatory technology portfolio.
Prepare executive-ready communications, status updates, decision materials, and escalations that clearly articulate progress, risks, mitigations, impacts, and required leadership actions.
Champion a disciplined risk management culture by ensuring risks are surfaced early, control obligations are embedded into delivery, and solutions are designed for sustainable operation in a regulated banking environment.
Operate as a strategic technology leader who can translate financial crimes risk objectives into executable technology roadmaps and delivery outcomes.
Influence senior stakeholders across business, risk, technology, infrastructure, data, and vendor organizations without relying solely on direct authority.
Bring structure and clarity to complex, cross-functional delivery environments with multiple interdependencies, regulatory expectations, and competing priorities.
Promote engineering excellence, operational discipline, resiliency, and quality in the delivery of regulatory and mission-critical systems.
Develop talent, strengthen succession depth, and foster an inclusive, accountable, and high-performing team culture.