Head of Talent Story & Culture

TRM Labs

2d•Remote

About The Position

As Head of Talent Culture & Identity, you'll shape how the world's best people perceive TRM — not through press releases or LinkedIn posts, but through narrative that makes someone stop and think that's where I want to be. You'll find the emotional core of what makes TRM worth joining, give it shape and voice, and figure out how to make it land with the people who matter most. This is a high-autonomy role. You'll set the quality bar and own the story. You'll partner with a strong executor who handles distribution and operational fundamentals — your job is the vision, the voice, and the narrative architecture.

Requirements

You may not have "talent marketing" on your resume. That's intentional — this function doesn't really exist at the level we need it, so we'd rather find someone who has built something analogous somewhere else.
Built community and belonging for an organization where the identity of membership mattered as much as the offering itself
Created the cultural narrative for a brand, team, or institution that people were proud to be associated with
Directed creative for organizations where emotional resonance was the whole point
Know how to find the human truth in something and make it land with the right audience
You have a genuinely high quality bar — you can feel the difference between content that resonates and content that just exists.
You operate well with autonomy, think in terms of identity and belonging rather than just channels and metrics, and can extract a compelling story from a conversation, a policy doc, or a product demo.
You're energized by TRM's mission — the work here is serious, and you'll need to make that land without making it feel heavy.
AI fluency is a baseline expectation at TRM.
You will be evaluated on applied AI fluency during the interview process.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.

Nice To Haves

People who thrive here are energized by hard problems, experimentation, and continuous feedback.
If something takes months elsewhere, it will ship here in days.
The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
Priorities and targets to change quickly as we experiment and iterate
Work that often requires operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined.
It also requires comfort navigating ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure test whether this environment is truly the right fit.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
We hire for slope, judgment, and the will to learn fast.

Responsibilities

Unearth and shape TRM's employer narrative — the stories, characters, and moments that make the company feel alive to an outsider
Define what belonging at TRM looks and feels like, then build the artifacts that communicate it: content, experiences, community, media
Work directly with TRM's leadership, investigators, and engineers to surface the stories that no one else is telling
Create cultural positioning that attracts people who are the best at what they do — and who want to be somewhere that matches their standard
Shape TRM's presence in the rooms that matter — with a sharp point of view, not just a logo
Develop a clear opinion on which audiences TRM should be famous with, and architect a path to get there