Head of Supply
About The Position
About the Role We are seeking a senior leader to own and scale the supply side of our DaaS marketplace. This role is responsible for building a globally distributed, high-performing EC network that can meet fast-moving demand while scaling efficiently over time. This is a highly cross-functional and strategic role that goes beyond traditional growth or partnerships. You will be responsible for global supply strategy, BPO and partnership ecosystems, international expansion, and ensuring the right mix across geographies and channels to mitigate concentration and operational risk. You will also play a critical role in evolving our supply model from reactive fulfillment to predictive capacity planning — enabling a responsive, scalable marketplace that keeps pace with rapid sales cycles and shifting demand.
Requirements
- 8+ years of experience in marketplace, growth, operations, or related fields
- 5+ years of experience leading teams, including senior or cross-functional leaders
- Proven experience building and scaling global supply networks, including partnerships and/or BPO models
- Strong analytical skillset, with experience building capacity models, forecasting systems, and data-driven decision frameworks
- Experience operating in fast-paced environments with short sales cycles and dynamic demand
- Demonstrated ability to create clarity and prioritize effectively in ambiguous environments
- Strong cross-functional leadership across Product, GTM, and Operations
- Excellent communication skills, with the ability to translate complex systems into clear, actionable insights
- Strong business judgment, including managing risk (geographic, channel, operational) and balancing short- and long-term tradeoffs
- Entrepreneurial mindset with a bias to action and ability to scale from 0→1 and 1→n
Responsibilities
- Own global supply strategy and execution
- build and scale a high-quality EC network to meet current and future demand
- balance short-term delivery needs with long-term capacity planning
- Lead BPO ecosystem and international expansion
- develop and manage BPO partnerships and global sourcing channels
- expand supply footprint internationally while managing geo and concentration risk
- Build predictive capacity planning and marketplace health systems
- evolve supply from reactive fulfillment to forward-looking capacity modeling
- leverage analytics to drive insights and actions that improve marketplace responsiveness and efficiency
- Drive multi-channel supply growth
- scale paid, partnerships, referral, and organic acquisition channels
- establish strong unit economics and continuously optimize funnel performance
- Own strategic partnerships
- identify and build partnerships (BPOs, universities, training programs, etc.) that drive scalable supply growth
- Partner on EC experience and retention
- work closely with the Head of EC Experience to improve retention, engagement, and contributor quality
- ensure a seamless end-to-end experience across the EC lifecycle
- Align closely with GTM and Delivery
- partner with GTM to respond to short sales cycles and rapidly evolving demand
- build systems that enable fast ramp-up and ramp-down of supply
- Lead and scale the team
- hire, develop, and lead a high-performing team across supply, partnerships, and operations
Benefits
- equity in the form of employee stock options
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
