Head of Supply

Snorkel AI•Redwood City, CA

21h

About The Position

About the Team The Data-as-a-Service (DaaS) business is building a category-defining data marketplace powering the next generation of AI applications. Our success depends on our ability to rapidly source, scale, and retain a high-quality global network of expert contributors (ECs) across a wide range of domains. The Supply team sits at the center of this effort — owning the strategy, systems, and partnerships required to ensure we can meet highly dynamic customer demand while building a scalable, resilient supply engine. About the Role We are seeking a senior leader to own and scale the supply side of our DaaS marketplace. This role is responsible for building a globally distributed, high-performing EC network that can meet fast-moving demand while scaling efficiently over time. This is a highly cross-functional and strategic role that goes beyond traditional growth or partnerships. You will be responsible for global supply strategy, BPO and partnership ecosystems, international expansion, and ensuring the right mix across geographies and channels to mitigate concentration and operational risk. You will also play a critical role in evolving our supply model from reactive fulfillment to predictive capacity planning — enabling a responsive, scalable marketplace that keeps pace with rapid sales cycles and shifting demand.

Requirements

8+ years of experience in marketplace, growth, operations, or related fields
5+ years of experience leading teams, including senior or cross-functional leaders
Proven experience building and scaling global supply networks, including partnerships and/or BPO models
Strong analytical skillset, with experience building capacity models, forecasting systems, and data-driven decision frameworks
Experience operating in fast-paced environments with short sales cycles and dynamic demand
Demonstrated ability to create clarity and prioritize effectively in ambiguous environments
Strong cross-functional leadership across Product, GTM, and Operations
Excellent communication skills, with the ability to translate complex systems into clear, actionable insights
Strong business judgment, including managing risk (geographic, channel, operational) and balancing short- and long-term tradeoffs
Entrepreneurial mindset with a bias to action and ability to scale from 0→1 and 1→n

Responsibilities

Own global supply strategy and execution build and scale a high-quality EC network to meet current and future demand balance short-term delivery needs with long-term capacity planning
Lead BPO ecosystem and international expansion develop and manage BPO partnerships and global sourcing channels expand supply footprint internationally while managing geo and concentration risk
Build predictive capacity planning and marketplace health systems evolve supply from reactive fulfillment to forward-looking capacity modeling leverage analytics to drive insights and actions that improve marketplace responsiveness and efficiency
Drive multi-channel supply growth scale paid, partnerships, referral, and organic acquisition channels establish strong unit economics and continuously optimize funnel performance
Own strategic partnerships identify and build partnerships (BPOs, universities, training programs, etc.) that drive scalable supply growth
Partner on EC experience and retention work closely with the Head of EC Experience to improve retention, engagement, and contributor quality ensure a seamless end-to-end experience across the EC lifecycle
Align closely with GTM and Delivery partner with GTM to respond to short sales cycles and rapidly evolving demand build systems that enable fast ramp-up and ramp-down of supply
Lead and scale the team hire, develop, and lead a high-performing team across supply, partnerships, and operations