Head of Supply Chain Planning & Logistics

RoslinCT US•Hopkinton, MA

14h•$178,000 - $260,000

About The Position

The Head of Supply Chain Planning & Logistics provides direct leadership for sourcing and supply chain activities, including material and production planning and scheduling, warehousing and inventory control, operations, and logistics. As an integral member of the Site Leadership Team, this role leads sales and operations planning processes to help ensure uninterrupted supply of materials and finished products for RoslinCT clients. The position also serves as the business process owner for the enterprise resource planning (ERP) system. The role leads the Supply Chain and Operations Organization and manages its day-to-day operations, resources, production scheduling, planning, delegation, and prioritization. It develops manufacturing and supply chain strategies, oversees inventory and warehouse processes, coordinates closely with internal functions, supports regulatory and client activities, and drives continuous improvement through supply-related KPIs. The position also manages people processes and staff training, and partners with peers to build a culture based on company values.

Requirements

Bachelor's degree in a related field or equivalent degree and 12 or more years of relevant pharmaceutical or healthcare industry experience, or a master's degree and 10 or more years of relevant pharmaceutical or healthcare industry experience.
Excellent organizational and interpersonal skills, with the ability to communicate concisely and respond to client requests in a timely manner.
History of designing, building, managing, and growing teams.
History of mentoring individuals within and outside the reporting structure.
Demonstrated leadership of cross-functional projects.
Advanced analytical and problem-solving skills.
Experience with Change Control Management, Deviations, and CAPA systems.
Experience with industry regulations, GMP, compliance, and pharmaceutical and/or biotechnology processes.
Proficiency in Microsoft Office Suite, including Excel, Word, and PowerPoint.
Strong oral and written communication skills.
Highly organized work style that supports timely execution of tasks and accurate results.

Nice To Haves

Experience with Enterprise Resource Planning tools and deployment; Oracle NetSuite/Fusion is preferred.

Responsibilities

Lead the Supply Chain and Operations Organization and manage day-to-day operations to achieve departmental commitments and deliverables.
Oversee resources, production scheduling and management, operations, logistics, planning, delegation, prioritization, and collaboration.
Develop robust, cost-effective manufacturing and supply chain strategies to support uninterrupted supply of necessary materials.
Lead strategic planning, scheduling, and sales and operations planning processes.
Manage, schedule, and control incoming autologous patient materials and shipment of outbound drug product and ancillary materials.
Oversee inventory management, including cycle counts, physical inventory counts, posting counts, confirming tolerance ranges, recording variances, generating Zero Reports, and conducting inventory investigations.
Maintain warehouse and logistics operations, including shipping, receiving, and freight management, and execute the site inventory strategy for locally managed materials in accordance with cGMP requirements, procedures, policies, guidelines, and safety requirements.
Collaborate daily with Program Management, Faculties, Manufacturing, QA, and QC to align on the production schedule.
Ensure department staff receive skills-based, cGMP, and safety training to support commercial production and development needs.
Participate in regulatory audits and internal and client project meetings.
Measure, trend, and report supply-related KPIs to drive continuous improvement.
Serve as the business process owner for the ERP system.
Manage people processes, including selection, hiring, promotion, and compensation, and train personnel on company and department policies, systems, and processes.
Partner with peers to build a culture based on company values.
Execute tasks in an organized and timely manner and ensure accurate results.