Head of Strategic Transformation, EVP
About The Position
State Street operates as a Global Systematically Important Bank (G‑SIB) and a leading global trust bank, safeguarding and servicing capital for major asset owners, asset managers, and official institutions worldwide. With approximately $54 trillion in assets under custody and administration, the company plays a critical and complex role in the international financial system. This role is designed to lead enterprise-wide change, defining how a globally systemic institution evolves its operating model, execution discipline, and strategic capabilities. The Head of Strategic Transformation will report to the firm’s senior leadership and drive large-scale, multi-year transformation initiatives across State Street. This involves close collaboration with the Executive Leadership Team, business and corporate function leaders, and Global Technology Services to achieve the enterprise transformation agenda. The primary goals include strengthening operational excellence, enabling sustainable growth, and ensuring the firm maintains resilience, agility, and a competitive advantage in a complex regulatory, technological, and market landscape. State Street is undergoing a multi-year transformation to modernize platforms, processes, and work methodologies while upholding high standards of risk management, resiliency, and client service. The Head of Strategic Transformation is a key catalyst for this change, ensuring enterprise initiatives align with business outcomes, regulatory requirements, and evolving client needs. This position is crucial for positioning State Street as a next-generation financial services institution by implementing industry-leading practices and leveraging advanced technologies like cloud, data analytics, AI, and automation.
Requirements
- 20+ years of progressive experience in financial services, management consulting, or enterprise transformation roles within complex, highly regulated environments.
- Demonstrated success leading and execution large-scale, global transformation programs with measurable business outcomes.
- Deep expertise in operating model transformation, digital strategy, data, automation, AI, and modern delivery practices.
- Strong understanding of regulatory frameworks, risk management, and control environments.
- Exceptional executive presence, communication, and ability to influence large, matrixed organizations.
- Proven ability to implement Agile and SDLC/PDLC practices at scale, including defining and operationalizing governance, standard delivery practices, and end-to-end lifecycle controls across multiple teams with significant interdependencies; drives continuous improvement through metrics, coaching, and disciplined execution.
- Proven ability to engage, manage, and influence senior stakeholders, including the Board of Directors, regulators, and other external authorities, with credibility, sound judgment, and clear communication.
Responsibilities
- Build and maintain a single, enterprise-wide transformation roadmap aligned to strategic priorities, including operating model reinvention and pervasive use of data, automation, digital, and AI.
- Translate enterprise strategy into sequenced value streams with clear business cases and measurable outcomes across client, financial, operational, and risk dimensions.
- Drive cross-business integration to ensure transformation is coordinated across Technology, Data, Operations, Product, Risk & Controls, and Finance.
- Lead execution of complex, global transformation across the end-to-end stack, including core platforms, data architecture, workflows, operating processes, service delivery models, and controls.
- Modernize delivery through a digital-forward execution model that accelerates automation, simplifies processes, and reduces handoffs and duplication.
- Partner with senior leaders across the firm to ensure sustainable adoption of new operating rhythms and ways of working, beyond project delivery.
- Establish and operate an enterprise Transformation Management Office with governance, cadence, dependency management, transparency, and rigorous delivery discipline.
- Implement outcome-based reporting and value capture mechanisms, including financial and non-financial benefits tracking and realization.
- Lead enterprise steering forums and executive syndication, preparing concise, decision-oriented materials that enable pace while maintaining risk discipline.
- Serve as enterprise owner for scaling Agile and enterprise agility, including standards, tooling, learning, and adoption across business and technology.
- Drive a regulated-industry-ready delivery model with strengthened Software Development Life Cycle/Product Development Life Cycle (SDLC/PDLC) guardrails that improve speed, quality, and control.
- Establish leadership routines and accountability aligned to value streams and product operating model outcomes.
- Advance enterprise transformation by embedding data, automation, digital, and AI as core enablers of service delivery and operating leverage.
- Ensure enterprise AI governance and controls are embedded, including taxonomy, model and pattern inventory, access controls, and approval workflows consistent with regulatory expectations.
- Partner with Technology and Risk leaders to ensure responsible, compliant adoption of emerging technologies such as GenAI and agentic automation.
- Ensure transformation initiatives strengthen risk excellence, resiliency, auditability, and controls while improving client experience and operational performance.
- Engage control functions early and continuously, driving change with discipline appropriate for a systemically important, highly regulated financial institution.
Benefits
- retirement savings plan (401K) with company match
- insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages
- paid-time off including vacation, sick leave, short term disability, and family care responsibilities
- access to our Employee Assistance Program
- incentive compensation including eligibility for annual performance-based awards
- eligibility for certain tax advantaged savings plans
- inclusive development opportunities
- flexible work-life support
- paid volunteer days
- vibrant employee networks
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What This Job Offers
Job Type
Full-time
Career Level
Executive
Education Level
No Education Listed
