Head of Strategic Transformation, EVP

State Street•Boston, MA

5d•$300,000 - $412,500

About The Position

State Street operates as a Global Systematically Important Bank (G‑SIB) and a leading global trust bank, safeguarding and servicing capital at institutional scale. The firm oversees approximately $54 trillion in assets under custody and administration. This role is critical for leading enterprise-wide change, defining how the institution evolves its operating model, execution discipline, and strategic capabilities. Reporting to senior leadership, the Head of Strategic Transformation will drive large-scale, multi-year transformation across State Street, collaborating with the Executive Leadership Team, business and corporate function leaders, and Global Technology Services. The objective is to strengthen operational excellence, enable sustainable growth, and ensure the firm maintains resilience, agility, and competitive advantage in a complex environment. State Street is undergoing a multi-year transformation to modernize platforms, processes, and ways of working while upholding high standards of risk management, resiliency, and client service. This position acts as a central catalyst for this change, ensuring initiatives align with business outcomes, regulatory expectations, and client needs. It is instrumental in positioning State Street as a next-generation financial services institution by applying industry-leading practices and leveraging advanced technologies like cloud, data analytics, AI, and automation.

Requirements

20+ years of progressive experience in financial services, management consulting, or enterprise transformation roles within complex, highly regulated environments.
Demonstrated success leading and execution large-scale, global transformation programs with measurable business outcomes.
Deep expertise in operating model transformation, digital strategy, data, automation, AI, and modern delivery practices.
Strong understanding of regulatory frameworks, risk management, and control environments.
Exceptional executive presence, communication, and ability to influence large, matrixed organizations.
Proven ability to implement Agile and SDLC/PDLC practices at scale, including defining and operationalizing governance, standard delivery practices, and end-to-end lifecycle controls across multiple teams with significant interdependencies; drives continuous improvement through metrics, coaching, and disciplined execution.
Proven ability to engage, manage, and influence senior stakeholders, including the Board of Directors, regulators, and other external authorities, with credibility, sound judgment, and clear communication.

Responsibilities

Build and maintain a single, enterprise-wide transformation roadmap aligned to strategic priorities, including operating model reinvention and pervasive use of data, automation, digital, and AI.
Translate enterprise strategy into sequenced value streams with clear business cases and measurable outcomes across client, financial, operational, and risk dimensions.
Drive cross-business integration to ensure transformation is coordinated across Technology, Data, Operations, Product, Risk & Controls, and Finance.
Lead execution of complex, global transformation across the end-to-end stack, including core platforms, data architecture, workflows, operating processes, service delivery models, and controls.
Modernize delivery through a digital-forward execution model that accelerates automation, simplifies processes, and reduces handoffs and duplication.
Partner with senior leaders across the firm to ensure sustainable adoption of new operating rhythms and ways of working, beyond project delivery.
Establish and operate an enterprise Transformation Management Office with governance, cadence, dependency management, transparency, and rigorous delivery discipline.
Implement outcome-based reporting and value capture mechanisms, including financial and non-financial benefits tracking and realization.
Lead enterprise steering forums and executive syndication, preparing concise, decision-oriented materials that enable pace while maintaining risk discipline.
Serve as enterprise owner for scaling Agile and enterprise agility, including standards, tooling, learning, and adoption across business and technology.
Drive a regulated-industry-ready delivery model with strengthened Software Development Life Cycle/Product Development Life Cycle (SDLC/PDLC) guardrails that improve speed, quality, and control.
Establish leadership routines and accountability aligned to value streams and product operating model outcomes.
Advance enterprise transformation by embedding data, automation, digital, and AI as core enablers of service delivery and operating leverage.
Ensure enterprise AI governance and controls are embedded, including taxonomy, model and pattern inventory, access controls, and approval workflows consistent with regulatory expectations.
Partner with Technology and Risk leaders to ensure responsible, compliant adoption of emerging technologies such as GenAI and agentic automation.
Ensure transformation initiatives strengthen risk excellence, resiliency, auditability, and controls while improving client experience and operational performance.
Engage control functions early and continuously, driving change with discipline appropriate for a systemically important, highly regulated financial institution.

Benefits

retirement savings plan (401K) with company match
insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages
paid-time off including vacation, sick leave, short term disability, and family care responsibilities
access to our Employee Assistance Program
incentive compensation including eligibility for annual performance-based awards
eligibility for certain tax advantaged savings plans
inclusive development opportunities
flexible work-life support
paid volunteer days
vibrant employee networks