Sales – National Retail – Head of Strategic Retail Partnership

Apple

About The Position

Apple is seeking an experienced sales leader to promote Apple products and services through one of its largest strategic multi-brand retail partners. The role combines traditional account management with identifying, understanding, and sharing new opportunities for growth in the consumer electronics retail industry. Working closely with the Retail Channel Lead, the successful candidate will develop and execute sales initiatives that increase business outcomes and deliver an outstanding Apple customer experience. The role also leads and inspires a small team and builds close relationships with senior representatives of the partner. The position focuses on improving partner sales efficiency, maximizing sales to end-users, managing reliable forecasts, and ensuring disciplined use of Apple sales forecasting tools and processes. It involves regular performance and planning reviews with executive teams and category leads, as well as ensuring strategic plans and related sales actions are carried out. The role collaborates with Reseller Operations, local and worldwide business development, channel marketing, operations, sales, field teams, and strategy. It also contributes to channel marketing activities and in-store programs, supports partner staff training, and develops a deep understanding of the market and stores through in-store visits. The role requires representing the Apple brand to a high standard and being comfortable with both strategic planning and detailed execution.

Requirements

At least 10 years of experience in channel management, retail sales, strategic account management, or related commercial leadership roles.
Demonstrated track record of delivering ambitious sales targets and sustainable business growth.
Experience managing strategic retail partnerships and engaging senior-level stakeholders.
Proven sales leadership experience, including the ability to lead and develop high-performing teams.
Experience developing and executing retail merchandising and commercial plans.
Professional manner, maturity, and outstanding customer and partner skills.
Forecasting, quota management, and partner management ability.
Business intuition and skill in engaging senior partner management.
Passion, personal drive, and a sense of humour.
Willingness to learn and a positive attitude.
Ability to deal with ambiguity.
Track record of following through on commitments.

Nice To Haves

Experience in the online retail industry.

Responsibilities

Promote sales of Apple products and services within a large strategic retail partner.
Work with the Retail Channel Lead to develop and execute sales initiatives that drive incremental business outcomes and an outstanding Apple customer experience.
Lead and inspire a small team, supporting its members to develop and achieve results.
Establish and lead close working relationships with senior representatives of the retail partner.
Develop partner sales efficiency and maximize sales of Apple products to end-users.
Develop and manage reliable forecasts and ensure disciplined use of Apple sales forecasting tools and processes.
Hold regular performance and planning reviews with executive teams and category leads.
Ensure commitment to and execution of strategic plans and corresponding sales actions.
Work with Reseller Operations to forecast and influence product supply in support of sales forecasts.
Use market data, insights, and global learnings with local business development to inform growth plans.
Build working relationships across operations, sales, marketing, business development, field teams, and strategy.
Engage with worldwide business development to share and contribute global learnings.
Provide input to quarterly Channel Marketing activities and in-store programs.
Work with the Apple training team to ensure partner sales staff are trained, knowledgeable, and confident in selling Apple products and the broader ecosystem.
Spend time in stores to understand the market and share insights.
Represent the Apple brand to a high standard.