Head of Service (Maternity Cover)

Catch22

8d • $44,834 • Onsite

About The Position

Catch22 is seeking a passionate and experienced Head of Service for a 12-month fixed-term maternity cover position. This role will involve the strategic and operational running of the Victim Service and Beacon Youth Hub, ensuring the effective delivery of support to victims of crime. The Head of Service will be an inspirational leader, promoting Catch22's values and demonstrating a commitment to meeting the needs of victims and witnesses. Key responsibilities include managing caseworkers, maintaining strong relationships with police partners and other agencies, and contributing to the growth of Catch22's Victim Service nationally.

Requirements

• A confident, professional, and creative individual with a ‘can-do’ approach.
• Responsive to pressure and change – flexible and adaptable to sustain performance.
• Ability to build and manage relationships, share knowledge and skills to deliver shared goals.
• Working collaboratively across the whole of Catch22 to ensure we make best use of our wealth of skills and experience.
• Excellent communication skills with the ability to influence key stakeholders and retain confidentiality at all times.
• NPPV 2 (Police Vetting)
• Enhanced DBS check

Responsibilities

• Ensure the strategic and operational running of the Victim Service and Beacon Youth Hub.
• Promote the values, aims, and objectives of Catch22.
• Demonstrate an understanding and commitment to the needs of victims and witnesses.
• Ensure the effective delivery of cope and recover services for victims and witnesses through the effective line management of Caseworkers responsible for caseloads.
• Maintain a close working relationship with Police partners, statutory services, and voluntary agencies.
• Ensure relationships are effectively managed and pathways of support for victims remain seamless.
• Contribute to the growth of Catch22’s Justice Directorate business activity, with a particular focus on growing our Victim Service footprint nationally.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed