Head of Sales

Manychat, IncNew York, NY
$220,000 - $240,000Hybrid

About The Position

Manychat is a leading chat marketing platform that helps businesses engage with their customers across various channels like Instagram, Facebook Messenger, WhatsApp, and Telegram. With over 1 million brands in 170+ countries, Manychat is an official Meta Business Partner. The company is expanding its reach with a strategic initiative called 'Manychat for Brands,' targeting brands and agencies. This initiative is approaching public launch, and the company is seeking a sales leader to establish and grow its first mid-market sales division. The role offers the opportunity to build a sales engine from the ground up, leveraging the credibility of a market-leading platform with the agility of a startup.

Requirements

  • A zero-to-one mindset with “tech scrappy” energy, ideally forged at a Series A to Series C company.
  • Genuine comfort being hands-on as a player-coach: closing deals yourself while building the team and systems around you.
  • Proven experience leading a B2B sales team from a handful of reps to a full-scale sales org in a mid-market or similar segment.
  • Experience designing and running both inbound/inside and outbound sales motions.
  • Strong cross-functional collaboration skills; ability to partner with marketing, product, and CS to drive shared outcomes.

Nice To Haves

  • Familiarity with the modern AI stack for outbound and agentic BDR systems.
  • Experience selling to brand marketing, growth marketing, or influencer marketing personas, or to agencies.
  • Exposure to product-led growth or self-serve SaaS environments.

Responsibilities

  • Build and own the sales function for Manychat for Brands from the ground up, including strategy, process, tooling, and team.
  • Act as a player-coach, personally closing the first few deals while simultaneously laying the infrastructure for scale.
  • Design and run both inbound/inside sales and outbound BDR → AE motions, iterating rapidly to identify effective strategies.
  • Define and refine the Ideal Customer Profile (ICP) for brands and agencies, and validate/evolve the go-to-market approach in partnership with marketing and product.
  • Scale the sales team progressively from a lean starting point to multiple layers of AEs/BDRs based on validated growth.
  • Introduce an AI-stack and modern outbound infrastructure to maximize productivity and pipeline efficiency.
  • Collaborate cross-functionally with marketing, product, operations, and Customer Success to ensure a seamless customer journey.
  • Provide feedback on pricing, packaging, and product fit.
  • Establish clear metrics, forecasting, and reporting rhythms, and manage to targets for deals closed and average deal value.

Benefits

  • Annual professional development budget reimbursement for conference tickets, online courses, and other relevant resources.
  • Comprehensive medical, dental, and vision coverage for you and your dependents.
  • Hybrid work and generous, flexible time off.
  • In-office perks, including free meals and snacks.
  • Company-funded sport activities, annual offsites and team-building events.
  • Access to AI tools like Claude and OpenAI from day one.
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