Head of Sales Operations
About The Position
As Head of Sales Operations, you will play a pivotal role in enabling our global sales organization to operate efficiently, consistently, and with confidence. Supporting the full sales lifecycle, from lead management and deal execution to renewals and client administration, you will help create the operational foundation that allows our commercial teams to focus on delivering value to clients. This is a highly visible leadership role within Commercial Operations, working across SimCorp, Axioma, Domos, and Sofia entities. Success in this role means creating scalable processes, improving data quality and transparency, and enabling better business decisions through reliable operational insights. You will join a collaborative, international environment where your work directly contributes to predictable growth, client retention, and commercial excellence.
Requirements
- 10+ years of experience leading Sales Operations, Revenue Operations, Commercial Operations, or similar business support functions within a complex international organization.
- Knowledge of CRM platforms, sales processes, and commercial data management, ideally including Salesforce.
- Experience supporting contract management, deal administration, and collaboration across commercial, finance, and legal functions.
- Ability to establish structure, improve processes, and maintain data quality across multiple stakeholders and business units.
- Familiarity with client onboarding, commercial governance, or operational compliance activities.
- Confidence working with senior stakeholders and translating operational insights into business improvements.
Responsibilities
- Lead and develop the global Sales Operations function, supporting the end-to-end sales process from lead qualification through contract renewal.
- Establish and continuously improve scalable sales processes, ensuring data accuracy, operational excellence, and consistency across the organization.
- Drive CRM governance and optimization, ensuring Salesforce remains a trusted source of truth for commercial activities and reporting.
- Partner with commercial stakeholders to support efficient deal execution, contract administration, invoicing readiness, and renewal management.
- Deliver reporting and operational insights that improve pipeline visibility, forecast reliability, and commercial decision-making.
- Enable sales productivity through training, documentation, process guidance, and continuous operational support.
Benefits
- Attractive salary, bonus scheme, and pension
- Flexible working arrangements
- Hybrid workplace model
- Continuous learning opportunities
- Career development programs
- Access to a global network of colleagues and experts
- Flexible working hours and hybrid model - 2 days in the office, 3 days remote (Warsaw)
- Modern office (next to Wilanowska metro station) with quiet zones and ergonomic workstations (Warsaw)
- Base salary with annual bonus structure (Warsaw)
- Holiday allowance upon a 2-week vacation (Warsaw)
- Occasional remote work across Poland and international options available (up to 24 days domestic, 20 days international per year - subject to internal policy) (Warsaw)
- Employer-paid Medicover Platinum healthcare package (employee-paid family upgrade available) (Warsaw)
- MyBenefit Cafeteria with a monthly budget provided by SimCorp, which can be used to finance a Multisport card (with a 25% employee contribution) or choose other lifestyle options (Warsaw)
- Unum group life insurance (employee-paid upgrade available) (Warsaw)
- Medicover travel insurance for private trips and global business travel insurance (Warsaw)
- Possibility to join Deutsche Börse Group Share Plan (eligible after 1 year) (Warsaw)
- Copyrights program for certain roles (Warsaw)
- Possibility to develop your career in an international environment (Warsaw)
- Professional training and courses provided by SimCorp (Warsaw)
- Polish language classes for foreign employees; German and English classes based on business needs (Warsaw)
- Integration events, volunteering initiatives and employee-led clubs (Warsaw)
- Annual discretionary bonus (New York)
- Health care, leave, and retirement plans (New York)
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
