Head of Sales - North America

IMSM•New York, NY

2d•Remote

About The Position

IMSM (International Management Systems Marketing) is a global leader in ISO consultancy, helping organizations improve their operations and achieve certification. As part of the Axiom GRC division within the WorkNest group and backed by Inflexion, IMSM has a worldwide presence with teams across the UK, Europe, North America, APAC, Africa, and Canada. The company is seeking a Head of Sales for North America to drive its growth strategy in the United States and Canada. This remote role, based in the United States, requires an experienced B2B sales professional, ideally with a background in consulting, certification, or compliance services. The Head of Sales will be responsible for sales operations, lead generation, and fostering a performance-driven sales culture to expand market share and solidify IMSM's position as a preferred partner for ISO services in these regions.

Requirements

Excellent communication and interpersonal skills.
Minimum of ten years’ proven success in a senior B2B sales leadership role.
Experience managing and developing teams across multiple regions.
Demonstrated success selling professional services into a predominantly SMB client base.
Strategic thinker with the ability to translate strategy into measurable action plans that can be communicated and understood.
Strong leadership and coaching capabilities.
Results-oriented and highly motivated to achieve and exceed sales targets.
Data-driven decision maker with strong analytical skills.
Proven ability to lead and collaborate effectively within remote and virtual teams.
Self-disciplined with excellent organizational and communication skills.

Nice To Haves

Experience within ISO certification, compliance, consulting, or related industries.
Exposure to European Businesses.

Responsibilities

Develop and implement targeted sales strategies and tactical plays across the United States & Canada to achieve revenue goals.
Identify growth opportunities and drive sustainable business expansion.
Lead, coach, and motivate sales teams across both regions.
Foster a culture of accountability, excellence, and continuous improvement.
Provide direct support to sales support functions and ensure effective customer relationship management.
Design and implement training programs to strengthen sales skills, product knowledge, and adherence to sales processes.
Support ongoing professional development and performance improvement.
Own sales targets and KPIs across both markets.
Develop effective forecasting, reporting, and performance tracking processes.
Continuously review and improve sales processes from lead generation and qualification through to closing and customer handover.
Drive efficiency, scalability, and adoption of best practices.
Optimize team structures and role responsibilities to maximize performance.
Monitor market trends, competitor activity, and regulatory developments across the United States & Canada.
Adjust sales strategies accordingly and identify new business opportunities.
Work closely with Marketing, Operations, and Technical teams to align processes, enhance the customer journey, and improve customer satisfaction.
Work with Worknest USA/Axiom GRC businesses to enhance the customer journey and master cross-sell (Includes services in Cybersecurity and wider compliance schemes such as CMMC, SOC2, HIPAA).
Lead by example in customer interactions, particularly with key accounts and complex projects.
Clearly articulate and demonstrate the value of IMSM's services and solutions.