Head of Sales Engineering

Ideagen•Fort Lauderdale, FL

5d•Remote

About The Position

This is not a traditional Solutions Engineering leadership role. As Head of Sales Engineering for the Americas, you will lead Sales Engineering as a revenue engine, not a support function. You will be accountable for how deals are discovered, positioned, demonstrated, and won. Ideagen operates a globally defined Sales Engineering model. Your mandate is to execute within that model at a high bar, while ensuring it works in real customer conversations across the Americas. This role requires someone who can stay close to the work and the deals, while also shaping capability, consistency, and future performance. You will be expected to elevate standards quickly and measurably. This role favors leaders who thrive in hands on engagement rather than primarily from process stewardship or remote people management. Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick. So, when you think of Ideagen, think of it as the silent teammate that's always working behind the scenes to help those people who make our lives safer and better. Everyday, millions of people are kept safe using Ideagen software. We have offices all over the world including America, Australia, Malaysia and India with people doing lots of different and exciting jobs. We’re building a future-ready team, and AI is part of how we work smarter. If you're curious, adaptable and open to using AI to improve how you work, you’ll thrive at Ideagen!

Requirements

Demonstrated depth of experience in Sales Engineering or pre sales within enterprise software.
Proven experience leading and developing high performing individual contributors.
Commercially sharp, with a clear understanding of how deals are won and lost.
A hands on coach who can materially improve discovery, demos, and deal execution.
Comfortable operating in complex, multi product environments.
Able to balance technical depth with commercial clarity and customer relevance.
Confident working in a global, matrixed organization.
You challenge assumptions, raise standards, and drive visible improvement.
You are comfortable being close to the work while shaping what comes next.

Nice To Haves

Experience in regulated industries such as EHS, Quality, or Compliance is an advantage but not required.

Responsibilities

Lead and develop a high performing team of Sales Engineers across the Americas.
Coach in real deals to raise the bar on discovery, demos, and execution.
Act as a direct revenue partner to Sales leadership, influencing complex and strategic opportunities.
Ensure Sales Engineering is engaged early and effectively in the sales cycle.
Reinforce global standards while adapting execution to Americas market dynamics.
Improve win rates, deal quality, and sales cycle efficiency using deal insight and data.
Embed Ideagen’s AI capabilities into customer conversations and internal ways of working.
Create strong feedback loops with Product, Engineering, Marketing, and Services.