Head of Risk and Capital, North America

WTW•New York, NY

13d•Remote

About The Position

WTW’s Global Insurance Consulting and Technology (ICT) business helps insurers and reinsurers strengthen their competitive position, accelerate innovation, and deliver sustainable growth. It combines actuarial expertise with insurance technology, analytics, and AI to address complex risk and capital challenges. More than 1,000 insurers worldwide rely on its services and solutions. The Head of Risk and Capital for North America owns the strategy, growth, and performance of the business. The role mobilizes ICT’s actuarial consulting resources and its Igloo capital-modeling software to build and expand relationships with property and casualty insurers and reinsurers, ILS funds, and insurtech companies. Working with client executive leaders, the role turns clients’ priorities into high-value engagements involving portfolio mix and growth, risk and capital efficiency, reinsurance, income volatility, cost efficiency, and capital deployment for M&A. The position sets the market agenda, drives execution, and strengthens ICT’s position across North America, covering the United States, Canada, and Bermuda and coordinating with other regions as appropriate. The role leads market development, client development and sales, client delivery and retention, people and team development, and the practice’s financial performance. It defines market strategy, develops and closes consulting and technology engagements, ensures delivery meets client expectations, builds team capabilities, and owns growth, revenue forecasting, and profitability for the North American Risk and Capital practice. The position can be based in a major U.S. market and is open to remote/virtual work. Travel is required as needed. Employment-based non-immigrant visa sponsorship or assistance is not offered for this opportunity.

Requirements

At least 15 years of actuarial and insurance industry experience.
Experience building or scaling an actuarial practice and/or actuarial software business.
Experience developing pipelines with new clients, winning new business, and retaining existing clients.
Experience running the P&L for consulting or market-facing teams.
Senior-practitioner subject matter expertise across corporate reserving, risk management, capital modeling, and reinsurance/ILS.
Consulting experience, including strong problem-solving skills, development of implementation methodologies, and balancing client delivery obligations with revenue generation.
A well-established and influential actuarial network in the North American property and casualty insurance and reinsurance market.
Ability to build executive-level relationships and sell professional services and insurance technology solutions.
Ability to partner with senior executives to define practical strategies and translate them into executable engagements with measurable business outcomes.
Commercial discipline to structure, negotiate, and close client contracts, from one-year consulting engagements to complex, multi-year enterprise technology transformations.
Track record of building, motivating, developing, and managing talented, domain-specific, client-centric consulting teams.
Experience fostering a community of actuaries and/or data scientists and providing leadership to grow and diversify a practice.
Experience overseeing the professional development of actuaries with expertise across property and casualty products and industry dimensions.
Point of view on how the capital function can generate return on investment by embedding AI into operations.
Financial understanding of pricing levers within professional services firms and technology companies.
Self-driven approach and commitment to teamwork, collaboration, innovation, decisiveness, and integrity.

Nice To Haves

Professional designations such as CPCU, CSPA, ARM, FCAS, or equivalent (e.g., FIA); these are a plus but not required.

Responsibilities

Define the practice’s market strategy based on current demand and emerging trends in the North American property and casualty insurance and reinsurance markets.
Partner with global service, solution, and go-to-market leaders to advance market development priorities.
Develop and close risk and capital consulting engagements and technology opportunities across property and casualty lines.
Acquire new clients and retain and expand relationships with existing clients; achieve individual and practice sales goals.
Collaborate with colleagues across pricing, reserving, technology, sales, finance, and legal.
Account for client retention and expansion through successful execution of engagements that meet or exceed client expectations.
Tailor engagement methodologies to each client’s scale and complexity and draw on regional and global expertise to accelerate delivery.
Recruit, mentor, manage, and advance the professional expertise of the team, sharing talent-management responsibilities with HR partners, people managers, and operations leaders.
Own the growth and profitability of the North American Risk and Capital practice and partner with ICT Finance on revenue forecasting and financial goals.
Work with client executives on portfolio mix and growth, risk and capital efficiency, reinsurance, income volatility, cost efficiency, and capital deployment strategies.
Coordinate with other regions on organizations with a global presence.
Travel as needed.

Benefits

Annual short-term incentive bonus eligibility.
Medical coverage, including prescription coverage.
Dental insurance.
Vision insurance.
Health Savings Account.
Commuter Account.
Health Care and Dependent Care Flexible Spending Accounts.
Group Accident and Group Critical Illness coverage.
Life insurance and AD&D coverage.
Group Legal coverage.
Identity Theft Protection.
Wellbeing Program and Work/Life Resources, including Employee Assistance Program.
Paid holidays and annual paid time off, including paid state/local leave where required.
Short-Term Disability and Long-Term Disability.
Other leaves, including bereavement, FMLA, ADA, jury duty, military, parental, and adoption leave.
Contributory Pension Plan and 401(k) Savings Plan.
Level 38 and more senior roles may also be eligible for non-qualified Deferred Compensation and Deferred Savings Plans.