Head of Revenue Operations
Future Publishing
•$108,000 - $120,000•Remote
About The Position
The Head of Revenue Operations for B2B is responsible for the operational integrity and strategic rigor of our sales engine. Reporting to the VP of Global Strategy and Operations, you will create the processes, and data-led insights that facilitate revenue growth from the B2B Commercial team.
Requirements
- 10+ years in revenue operations roles
- Experience translating high-level B2B growth goals into operational workflows.
- Experience navigating the needs of partners across Commercial teams, Finance, and IT
- A focus on building systems that produce predictable revenue outcomes.
- Expertise in CRM architecture and data flow; ability to "look under the hood" to fix broken processes.
- High proficiency in data manipulation and the ability to spot trends or anomalies within large B2B datasets.
- Experience managing complex projects and change management programs across a remote workforce.
- 8+ years of experience on the Salesforce platform with a focus on Sales/Service Cloud
Responsibilities
- Material Improvement in Pipeline Management: Move beyond "reporting the numbers" to active pipeline management. Implement the mechanisms required to improve lead-to-close velocity and overall funnel health.
- Forecast Accuracy & Risk Visibility: Establish a disciplined forecasting pace. Provide leadership with early-warning visibility into revenue risks and upside opportunities through rigorous data validation.
- Sales Process Governance: Establish standardized sales stages and entry/exit criteria. Ensure the global sales team follows a consistent methodology to maintain data integrity and process repeatability.
- Planning: Partner with Sales Leadership and Finance to manage strategic annual planning, including setting sales quotas, designing sales compensation plans, and defining territory and capacity planning
- B2B Lead for Global RevOps: Act as the primary B2B representative on the global revenue operations team. Ensure all B2B activity and reporting align with broader Commercial and Financial frameworks.
- Alignment: Manage the technical and process connections between Sales, Marketing (Lead Gen/Attribution), and Service (Post-Sales Handoffs/Retention).
- Unified Reporting: Partner with other teams to guarantee a single, accurate view of B2B performance, bridging the gap between raw CRM activity and financial outcomes.
- Roadmap Management: Oversee the B2B sales technology roadmap. Ensure tools are selected and configured to support sales efficiency and outcomes rather than adding administrative burden.
- Systems Onboarding: Define and oversee the new hire onboarding and training curriculum development.
- Change Management: Lead the implementation of new tools and process changes, ensuring high adoption through clear documentation and training.
- Vendor Management: Serve as the primary owner for all B2B sales system vendor relationships (e.g., Salesforce), ensuring value and contract compliance.
- Process Optimization: Identify and remove friction points in the sales cycle that inhibit client lifecycle management, specifically focusing on the handoffs between Marketing to Sales and Sales to Service.
- Leadership: Serve on the Operations Leadership team, and manage the B2B CRM Administrator
Benefits
- Uncapped leave, because we trust you to manage your workload and time
- When we hit our targets, enjoy a share of our profits with a bonus
- Refer a friend and get rewarded when they join Future
- Well-being support with access to our Colleague Assistant Programs
- Opportunity to purchase shares in Future with our Share Incentive Plan
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
