Head of Retail

Wolfe, LLC•Scott Township, PA

4d•Onsite

About The Position

PerfectGift is expanding its physical retail presence across shopping malls and retail locations nationwide, and we’re looking for a Head of Retail to own that effort from the ground up. This is a rare opportunity to build and scale a revenue-generating channel at a company that is serious about growth — and equally serious about using AI to work smarter at every stage of that growth. You’ll be at the center of a high-visibility initiative with direct impact on the company’s top line, working alongside a cross-functional team that is motivated to move fast and execute well. If you’re energized by the challenge of launching something new, owning the commercial and operational sides of a program, and seeing your work translate into measurable results, this role is for you. This is a 5-day onsite role in Pittsburgh, PA.

Requirements

5+ years of experience in program management, channel development, or commercial operations within financial services, consumer technology, or retail operations.
Demonstrated track record of launching and scaling a new channel, program, or commercial initiative, including negotiating and managing external partnerships.
Comfortable working with financial models and owning performance metrics — able to interpret P&Ls, unit economics, and revenue projections to make and support decisions.
Ability to lead cross-functional execution across operations, technology, finance, and marketing without direct authority over those teams.
Strong communicator who can build credibility with external retail partners and align internal stakeholders around a shared plan.

Responsibilities

Own the end-to-end launch of new retail and mall locations, from identifying and qualifying prospective partners and negotiating agreements to operational onboarding and go-live.
Build and manage the retail program infrastructure by coordinating across finance, operations, marketing, software development, and fulfillment to ensure each location is set up to perform.
Develop and maintain financial models and business cases to support location decisions, pricing strategy, partner negotiations, and ongoing profitability tracking including unit economics, capture rates, and breakage estimates.
Track and optimize channel performance through KPIs such as sales uplift, customer acquisition costs, and ROI, and drive adjustments based on results.
Ensure compliance with regulatory requirements including escheatment, consumer protection laws, and sales tax obligations, and fulfill partner reporting commitments on schedule.
At least two to three new retail or mall partner agreements signed or in advanced stages of negotiation, demonstrating active pipeline development.
A documented launch playbook covering partner onboarding, operational setup, and go-live process, with at least one location live or on a confirmed launch timeline.
A validated financial model for the retail channel — including unit-level P&L, capture rate assumptions, and a 12-month revenue projection — reviewed and aligned with finance and leadership.

Benefits

Restricted Stock Units (RSUs)
Incentive Bonus
Profit Share
Medical, Prescription, Vision, and Dental insurance for employees and dependents (Wolfe pays 80% of premium)
Short-Term Disability Insurance (Wolfe pays 100% of premium)
Voluntary Long-Term Disability Insurance, Life Insurance, Critical Illness Insurance, Accident Insurance, and Hospital Indemnity coverage
PTO (vacation and sick time)
Corporate Holidays and Floating Holidays
401(k)
Employee recognition program
Charitable Donation to a charity of your choice yearly
Employee Referral Bonus
Tuition Reimbursement
Internal Training and Information sessions
Family Picnic, Holiday Party, and other outings
Internal Culture Club