Head of Retail & Stock
RUSH Hair & Beauty
•Hybrid
About The Position
At RUSH Hair, we are looking for a commercially driven and hands-on Head of Retail & Stock to elevate our in-salon retail performance across the UK. This is a high-impact role focused on driving retail growth, improving operational processes, and creating best-in-class visual merchandising standards across a diverse salon estate. You will work cross-functionally with salon teams, senior leadership, and key brand partners to maximise revenue and customer experience.
Requirements
- Proven experience in a similar retail, merchandising, or stock operations role
- Strong commercial mindset with a track record of driving revenue growth
- Experience building processes and systems from scratch
- Excellent organisational skills with the ability to prioritise effectively
- Confident communicator able to influence at all levels, from salon teams to senior leadership
- Self-starter with a proactive, solutions-focused approach
Responsibilities
- Design and implement scalable stock control processes across the business
- Ensure consistent stock management, ordering, and reporting across all locations
- Drive compliance and accountability at salon level
- Reduce waste, shrinkage, and missed sales opportunities due to stock issues
- Identify and implement initiatives to increase retail sales per client
- Analyse performance data to spot opportunities and underperformance
- Work closely with salon managers to drive retail KPIs and accountability
- Introduce campaigns, incentives, and training to improve product sell-through
- Develop and implement visual merchandising standards across all salons
- Adapt merchandising strategies to suit varying salon layouts and customer demographics
- Ensure retail displays are premium, consistent, and commercially effective
- Conduct regular salon visits to audit standards and provide hands-on support
- Lead relationships with key partners such as L'Oréal
- Identify and launch innovative partnership opportunities to drive incremental revenue
- Manage activations, promotions, and joint campaigns
- Act as the internal lead for retail partner-related initiatives
Benefits
- travel expenses
- performance bonus
- Opportunity to shape and own retail performance across a national salon brand
- High level of autonomy and visibility within the business
- Blend of strategic influence and hands-on execution
- Work with leading global brands and innovative partnerships
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
