Head of Product

Snout•USA,

4d•$180,000 - $250,000•Hybrid

About The Position

Snout is seeking its first Head of Product to build and lead the product function. This role involves owning the product strategy and roadmap from end to end, covering internal tools, clinic-facing applications, and the pet parent experience. The Head of Product will partner with the CEO and leadership team to translate company strategy into a product vision and build the team and processes to execute it. This is a builder's role, requiring a blend of strategy, operations, and management. The individual will define not only what Snout builds but also how it's built, ensuring the product experience and growth engine operate as a unified system, leveraging AI and data. The role also includes overseeing internal product tools, offering a unique opportunity to establish the product function and its underlying systems from the ground up.

Requirements

7+ years in product management, including experience managing and developing other product managers
A track record of building or scaling a product function inside an early or growth-stage startup, ideally Series A to Series C
Experience owning a multi-sided product (marketplace, B2B2C, or platform) where you had to balance competing user needs
Strong technical fluency: you can go deep with engineering on architecture tradeoffs and speak credibly to a technical roadmap
Problem solving using first principles and comfort operating with real ambiguity and thin resources, and the judgment to know what deserves rigor and what doesn't
A collaborative leadership style that earns trust across GTM, CX, and engineering, and not just within product

Nice To Haves

Prior experience as a first or founding product hire at an early-stage startup
Background in health tech, insurance, fintech, or another regulated or trust-driven category
Experience building products for two distinct audiences at once (for example, a B2B customer and their end consumer)
Fluency with AI-assisted development and prototyping tools, and a point of view on where AI belongs in the product itself

Responsibilities

Own Snout's product strategy and roadmap, balancing clinic-facing tools, the pet parent experience, and the core platform that connects them
Set OKRs and the bar for how we scope, ship, and measure impact
Partner with engineering, design, GTM, and CX leadership to turn strategy into a roadmap the whole company can plan around
Build the product operating rhythm from scratch: discovery, prioritization frameworks, sprint cadence, and how we decide what not to build
Represent product in front of leadership and the board, translating usage data and market signals into a clear narrative about where Snout is headed
Create a product management playbook, building a function that can scale well past Series A
Hire, manage, mentor/coach product managers and grow a lean but high performing product team