Head of Product

hive.co

1d•Remote

About The Position

Hive is seeking a Head of Product to lead its Product, Design, and Product Marketing functions as a cohesive, customer-obsessed, and goal-focused team. The CTO currently defines the long-term vision and product strategy, and this role is crucial for translating that strategy into consistently shipped products each quarter. The ideal candidate will excel at building a robust product operations function, including efficient discovery loops, sharp roadmapping, effective team operating rhythms, a strong customer feedback mechanism, and successful PMM-led product launches. This role involves shaping Hive's AI product surface, optimizing the product development lifecycle, and ensuring the team is structured for speed and efficiency. A key aspect of this position is maintaining a deep connection with customers to ensure product decisions are user-centric. The Head of Product will hire and coach individuals who are builders and craftspeople, not just project managers, and will run Product Marketing as a peer function, integrating it into the product process from the outset.

Requirements

A builder who manages builders, with personal experience writing PRDs, scoping trade-offs, and shipping successful products.
Proven ability to train others to build and ship products.
Ability to identify and hire PMs who shape products, not just manage backlogs, within 30 minutes.
AI-fluent and using AI daily for tasks like drafting, synthesizing, prototyping, and summarizing research.
A clear point of view on AI's role in the product, workflow, and product organization.
Operationally strong with experience designing roadmapping processes, launch checklists, discovery cadences, and OKR cycles from scratch.
Experience implementing these processes in a 50-250 person SaaS company.
Ability to distinguish between rituals that create signal and those that create theater.
Deep customer empathy and a passion for talking to users.
Ability to make product decisions based on specific users and jobs to be done.
Experience as a multiplier for design and PMM, working collaboratively with these disciplines.
Passion for the craft of Product Management, including PRDs, user stories, problem framing, and experimentation.
A commitment to continuous improvement in product development practices.
Principled approach, prioritizing strategy, hypothesis, customer needs, and success metrics before starting development.
Ability to push back constructively when work lacks a clear 'why'.
Comfortable operating in a no-BS, mid-stage SaaS environment with real customers, revenue, and competition.
Ability to move quickly, write clearly, and make decisions efficiently without excessive documentation.

Nice To Haves

Experience building or scaling a product operations function from scratch.
Experience managing PMMs and shipping launches that significantly impacted revenue.
Experience in event-tech, live entertainment, ticketing, marketing automation, or vertical SaaS for SMB/mid-market.
Experience reporting to a strong CTO or founder and effectively managing that partnership.

Responsibilities

Lead Product, Design, and Product Marketing as one team, with eight direct reports (three PMs, two designers, and three product marketers).
Be accountable for product shipping, methodology, adoption, and Net Promoter Score (NPS).
Build the product operating system, including planning cadences (annual, quarterly, sprint), discovery rituals, launch processes, and key metrics.
Shape Hive’s AI product surface, defining its presence across the product from campaign creation to assistant tools.
Tighten the productivity loop by shortening the path from idea to shipped to learned, removing friction, and sharpening focus.
Provide sharp takes on organizational design for Product, Design, PMM, and Engineering to optimize for speed.
Partner closely with the CTO and VP of Engineering on team structure and R&D organization.
Maintain a close connection with customers through calls, onboardings, and feedback analysis.
Hire and coach builders who excel at product craft, including writing specs, sketching flows, prototyping, and shipping.
Run Product Marketing as a peer function, with PMMs owning positioning, competitive intelligence, pricing input, and launch outcomes.
Integrate PMM into the product process from day one.
Partner with the CTO, engineering leadership, and founders to translate long-term direction into shipped product and measurable outcomes.