Head of Product, Payroll

Gusto, Inc.•San Francisco, CA

2h•Hybrid

About The Position

Gusto is seeking an exceptional product leader to oversee its global Payroll product and business area. Payroll is Gusto's core product, essential for over 400,000 small business customers and a significant contributor to annual recurring revenue. As a key member of Gusto's product leadership team, this role involves end-to-end responsibility for the Payroll product strategy, roadmap, and business performance. The position will directly lead the product team and indirectly oversee cross-functional departments to deliver an outstanding Payroll experience. The responsibilities include building a dynamic team, a thriving business, and customer-adored products that set industry benchmarks. This role is ideal for a customer-centric builder who thrives on making a substantial impact within a high-growth organization.

Requirements

15+ years of hands-on product management experience across all roles/levels, with at least 5+ years leading and managing PMs (ideally teams of >=5).
A people-first leader who builds, mentors, and empowers senior PMs, fosters an inclusive product culture, and inspires teams to deliver with clarity, ownership, and accountability.
Background in SMB-focused software, with experience working in complex areas and regulated categories strongly preferred.
Strong track record of building and scaling large, mission-critical products, with the ability to break down multi-year initiatives into pragmatic, high-impact launches.
Skilled at collaborating across Engineering, Design, Data, Ops, Compliance, Finance, and GTM teams to drive adoption, revenue outcomes, and customer success.

Nice To Haves

Experience working in complex areas and regulated categories strongly preferred.

Responsibilities

Take ownership of the Payroll product and business area from end to end.
Define and drive the long-term vision and strategy for Gusto Payroll, charting the future of how small businesses will pay and empower their teams, and positioning Payroll for its next era of growth and scale.
Work with a strong cross-functional team of Engineers, Product Managers, Designers, and Data Scientists to bring your product strategy to life for customers.
Directly coach and lead a talented team of senior product managers.