Head of Product Design

OdinNew York, NY
$175,000 - $210,000Hybrid

About The Position

Odin is seeking a senior design leader to define and elevate the customer experience for their private markets infrastructure platform. This role combines visual craft with systems-level product thinking, spanning both product and visual brand identity. The Head of Product Design will help evolve the brand identity, set the design direction, and raise the quality bar as the company prepares for a major US launch. Responsibilities include exploring complex problems, building and testing prototypes, engaging with customers, and translating insights into polished user experiences. The role involves turning complex, regulation-heavy workflows and dense interfaces into clear, intuitive, and inevitable experiences. The position requires shaping the next stage of the design structure within a fast-paced, high-growth environment.

Requirements

  • 8+ years of product design experience, with a strong track record of shaping complex products end to end.
  • Experience as an early or senior designer within a high-growth product team.
  • In-house experience, with ownership of complete customer journeys rather than isolated screens.
  • A portfolio demonstrating exceptional visual design, polished production-ready UI and measurable business or customer impact.
  • Strong information architecture, interaction design and prototyping skills.
  • The ability to produce high-quality work at pace, make confident visual decisions and maintain a consistently high bar across the product.
  • Strong systems thinking, with experience designing complete workflows spanning user actions, communications, automations, permissions, operational processes and technical constraints.
  • Experience designing complex, multi-party products or working within regulated environments.
  • The ability to independently lead discovery, including customer interviews, assumption validation, prototyping, usability testing and iteration.
  • Experience establishing structured, repeatable customer-research and feedback practices.
  • Deeply user-centric: Advocate for the customer and care about how people experience the product. Use interviews, data and observation to understand real behaviour.
  • Exceptional in craft: Highly developed eye for composition, hierarchy, interaction and detail. Create polished, cohesive experiences and hold the shipped product to a very high standard.
  • Reasoned and curious: Challenge assumptions, ask sharp questions and look for root causes.
  • Decisive with strong judgment: Make thoughtful trade-offs between speed, quality, complexity and compliance. Explore enough to make an informed decision, form a clear point of view and move quickly.
  • High agency: Identify what needs to happen, bring others with you and take responsibility for moving the work forward.
  • Systematic about discovery: Build repeatable ways of learning from customers, test assumptions early and establish regular feedback loops.
  • Clear and collaborative: Articulate thinking simply, write clearly and give engineers the context and detail needed. Debate constructively, respond well to feedback and operate with conviction without ego.
  • Comfortable with complexity and ambiguity: Create structure from incomplete information and navigate technical, regulatory and operational constraints without losing momentum.
  • Outcome-driven: Care about what happens after something ships. Measure impact and ensure work genuinely improves the customer experience, business outcomes or operational efficiency.

Responsibilities

  • Define and elevate the customer experience at Odin.
  • Play a central role in defining and elevating the customer experience at Odin as we prepare for a major US launch.
  • Help evolve our brand identity alongside the founders, expressing the philosophy, ambition and cultural stance of a company that is rethinking what progress means and how we get there.
  • Set the design direction for the company, raise the quality bar and shape how design operates as we grow.
  • Bring experience and conviction to make strong design decisions quickly, while creating the systems, practices and feedback loops that allow consistently excellent work to scale.
  • Remain close to the work: exploring complex problems, building and testing prototypes, speaking directly with customers and translating what you learn into polished, production-ready experiences.
  • Shape the next stage of the design structure.
  • Turn complex, regulation-heavy workflows and dense interfaces into experiences that feel clear, intuitive and inevitable.
  • Lead discovery, including customer interviews, assumption validation, prototyping, usability testing and iteration.
  • Establish structured, repeatable customer-research and feedback practices.

Benefits

  • Medical, dental, vision, 401(k), life insurance and disability cover
  • Your own wellness, learning and equipment budgets
  • Company card from day one
  • 33 days of flexible "All-in" PTO
  • Enhanced fully paid parental leave
  • Paid sick leave
  • Work from anywhere for up to 6 weeks each year
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