Head of Product and User Experience, MD

State Street•Boston, MA

12d•Onsite

About The Position

Join the leadership team of a new mobile- and AI-first wealth and retirement advisory platform being launched with major financial institutions and strategic investors. The Head of Product & User Experience will lead user discovery, own the end-user experience and product roadmap, and define what gets built and why. This will be a hands-on startup builder role. As the company scales, the successful candidate will build and lead a world-class Product, Design, and UX organization.

Requirements

12–15+ years of product leadership experience in consumer digital products, with responsibility across product management, user experience, and design.
Prior CPO, Head of Product, VP Product, or equivalent experience required.
Experience building and leading Product, Design, and UX organizations, including recruiting talent, establishing operating models, and driving cross-functional execution.
Demonstrated new product creation and scaling experience, including ownership of product vision, roadmap, user experience, and launch.
Startup or new-business creation experience required.
Deep expertise in customer discovery, user research, UX design, prototyping, product definition, and requirements management.
Technical and AI fluency to partner with engineering, data, and AI teams on personalization, human-AI interaction, and responsible-AI practices.
Strong analytical and data-driven decision-making skills, including experience measuring engagement and using data to guide product strategy.

Nice To Haves

Wealth technology or financial services experience preferred.

Responsibilities

Lead user research and translate insights into product priorities.
Own the experience across channels, including customer journeys, interaction models, and design standards.
Own prioritization, requirements, user stories, acceptance criteria, release objectives, and product readiness.
Own the user-facing AI experience, including personalization, workflows, and guardrails.
Begin as a hands-on product leader, then build the Product, Design, and UX teams and operating disciplines as the company scales.

Benefits

retirement savings plan (401K) with company match
insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages
paid-time off including vacation, sick leave, short term disability, and family care responsibilities
access to our Employee Assistance Program
incentive compensation including eligibility for annual performance-based awards
eligibility for certain tax advantaged savings plans
inclusive development opportunities
flexible work-life support
paid volunteer days
vibrant employee networks