Head of Product and User Experience, MD
State Street•Boston, MA
•$170,000 - $267,500•Remote
About The Position
Join the leadership team of a new mobile- and AI-first wealth and retirement advisory platform being launched with major financial institutions and strategic investors. The Head of Product & User Experience will lead user discovery, own the end-user experience and product roadmap, and define what gets built and why. This will be a hands-on startup builder role. As the company scales, the successful candidate will build and lead a world-class Product, Design, and UX organization.
Requirements
- 12–15+ years of product leadership experience in consumer digital products, with responsibility across product management, user experience, and design. Prior CPO, Head of Product, VP Product, or equivalent experience required.
- Experience building and leading Product, Design, and UX organizations, including recruiting talent, establishing operating models, and driving cross-functional execution.
- Demonstrated new product creation and scaling experience, including ownership of product vision, roadmap, user experience, and launch. Startup or new-business creation experience required.
- Deep expertise in customer discovery, user research, UX design, prototyping, product definition, and requirements management.
- Technical and AI fluency to partner with engineering, data, and AI teams on personalization, human-AI interaction, and responsible-AI practices.
- Strong analytical and data-driven decision-making skills, including experience measuring engagement and using data to guide product strategy.
Nice To Haves
- Wealth technology or financial services experience preferred.
Responsibilities
- Lead user research and translate insights into product priorities.
- Own the experience across channels, including customer journeys, interaction models, and design standards.
- Own prioritization, requirements, user stories, acceptance criteria, release objectives, and product readiness.
- Own the user-facing AI experience, including personalization, workflows, and guardrails.
- Begin as a hands-on product leader, then build the Product, Design, and UX teams and operating disciplines as the company scales.
Benefits
- Our retirement savings plan (401K) with company match
- Insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages
- Paid-time off including vacation, sick leave, short term disability, and family care responsibilities
- Access to our Employee Assistance Program
- Incentive compensation including eligibility for annual performance-based awards
- Eligibility for certain tax advantaged savings plans
- Inclusive development opportunities
- Flexible work-life support
- Paid volunteer days
- Vibrant employee networks
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
