Head of Procurement, Ops

PatternLehi, UT
Onsite

About The Position

Pattern is seeking a Head of Procurement, Ops to manage vendor relationships and sourcing for its expanding U.S. warehouse network. This role is crucial for a high-velocity fulfillment environment where packaging and supply consumption directly correlates with order volume. As Pattern grows its network, this individual will oversee consumable packaging supplies, thoughtfully evolving sourcing and management strategies without premature overbuilding of processes, tools, or headcount. Pattern accelerates brands on global ecommerce marketplaces using proprietary technology and AI, optimizing advertising, content management, logistics, pricing, forecasting, and customer service. The company leverages vast data points and sophisticated AI models to drive profitable revenue growth for hundreds of global brands across numerous marketplaces. Pattern has been recognized as one of North America's fastest-growing tech companies, one of Inc.'s best-led companies, and one of Newsweek's Global Most Loved Workplaces®.

Requirements

  • 5+ years of procurement, strategic sourcing, or supply chain experience, including managing indirect/consumables spend and vendor relationships directly.
  • Direct experience sourcing packaging or consumable supplies (corrugated, poly, mailers, or similar) strongly preferred.
  • Ecommerce, fulfillment, 3PL, or distribution-center experience highly valued.
  • Comfortable operating as a hands-on individual contributor.
  • Demonstrated success negotiating supplier/distributor contracts and managing supplier performance.
  • Experience with inventory management or procurement systems (ERP, WMS-adjacent tools, or dedicated procurement platforms).
  • Comfortable working with data to drive decisions — spend analysis, forecasting, cost-per-unit tracking.
  • Bachelor’s degree in Supply Chain, Business, Operations, or related field (or equivalent experience).
  • Willingness to travel regularly to warehouse sites (30–50%, increasing during new site launches).

Nice To Haves

  • Experience evolving a company’s sourcing model from a distributor-managed approach toward more direct ownership, at a pace matched to actual volume and complexity.
  • Experience procuring for a growing multi-site network, in a lean, resource-conscious way.
  • Familiarity with ecommerce marketplace fulfillment requirements.
  • Experience managing supplier relationships across multiple U.S. regions with varying freight/lead-time dynamics.

Responsibilities

  • Own the end-to-end sourcing strategy for consumable packaging supplies (corrugated boxes, poly bags/mailers, bubble wrap, paper void fill, labels/stickers, and adjacent categories), including evaluating the current single-distributor model and recommending the optimal structure for growing volumes.
  • Lead supplier and vendor negotiations, RFPs, and contract structuring to secure favorable pricing, service levels, and supply resilience.
  • Build a simple, repeatable playbook for establishing supplies procurement at each new warehouse launch.
  • Right-size inventory and reorder logic for facilities of varying sizes.
  • Own the supplies spend budget across the network, identifying and executing cost-reduction opportunities, and tracking cost-per-unit-shipped as a key efficiency metric.
  • Establish spend visibility and reporting by site, category, and supplier.
  • Serve as the primary point of contact for supplies distributor(s) and suppliers, managing performance, service levels, and day-to-day issue resolution.
  • Select and/or implement lightweight tools for inventory tracking, demand forecasting, and purchase order management, sized appropriately for the current footprint and volume.
  • Partner closely with Warehouse/Site Operations, Finance, Real Estate/Facilities, and Sustainability/ESG stakeholders on consumption patterns, budgeting, site launches, and packaging material choices.

Benefits

  • Unlimited PTO
  • Paid Holidays
  • Onsite Fitness Center
  • Company Paid Life Insurance
  • Casual Dress Code
  • Competitive Pay
  • Health, Vision, and Dental Insurance
  • 401(k) match. Pattern matches 100% of the first 3% in eligible compensation deferred and 50% of the next 2% in eligible compensation deferred.
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