Head of Pricing & Analytics, North America

WTW•Chicago, IL

3d•$350,000 - $450,000

About The Position

WTW’s Global Insurance Consulting and Technology (ICT) business combines actuarial services, insurance technology, advanced analytics, and AI to help insurers address complex challenges and improve performance. The Head of Pricing & Analytics for North America sets the region’s growth agenda across personal and commercial property and casualty markets, bringing together actuarial expertise, technology, analytics, and AI. The role develops C-suite relationships and integrated solutions to modernize pricing, product, underwriting, and claims, with a focus on measurable outcomes, governance, execution, and clients’ resilience. The position covers insurers in Bermuda, Canada, and the United States. As Managing Director, this leader drives growth for clients, the business, and colleagues. The role defines market strategy, develops and closes client opportunities, oversees strategic engagement delivery, builds and develops the team, and owns practice growth and profitability. It works with global service, solution, and go-to-market leaders, as well as colleagues in finance, legal, pricing, technology, and sales.

Requirements

At least 15 years of actuarial and insurance industry experience.
Strong knowledge of North American P&C personal and commercial lines markets and the operational and competitive pressures across product, pricing, underwriting, and claims.
Actuarial consulting experience requiring strong problem-solving, development of implementation methodologies, and balancing client delivery with revenue generation.
Experience building executive-level relationships and selling professional services and insurance technology solutions.
Ability to partner with senior executives to define practical strategies and turn them into executable engagements with measurable outcomes in growth, competitive advantage, efficiency, and risk mitigation.
Commercial discipline to structure, negotiate, and close client contracts ranging from one-year consulting engagements to complex, multi-year enterprise technology transformations.
Ability to work across functions, cultures, and countries to achieve objectives.
Track record of building, motivating, developing, and managing teams of talented, domain-specific, client-centric consultants.
Self-driven approach and commitment to teamwork, collaboration, innovation, decisiveness, and integrity.
Availability to travel as needed.

Nice To Haves

Experience building or scaling an actuarial consulting practice and/or actuarial software business.
Experience owning pipeline development, winning new business, and retaining existing clients.
Experience running the P&L for market-moving teams.
An established and influential actuarial network in the North American P&C insurance market.
A point of view on where and how insurers can generate ROI by embedding AI in operations.
Financial understanding of pricing levers in professional services firms and technology companies.
Professional designation such as CPCU, CSPA, ARM, FCAS, or equivalent (e.g., FIA).

Responsibilities

Define the practice’s market strategy based on current and emerging trends in North American commercial and personal lines insurance, particularly product, pricing, underwriting, and claims.
Partner with global service, solution, and go-to-market leaders to advance market development priorities and help clients respond to industry change.
Develop and close pricing, analytics, and technology opportunities across personal and commercial lines; acquire new clients and retain and expand existing relationships.
Achieve individual and practice sales goals in collaboration with colleagues across finance, legal, pricing, technology, and sales.
Oversee selected strategic client engagements, taking accountability for client retention and expansion and ensuring outcomes meet or exceed client expectations.
Tailor engagement methodologies to each project’s scale and complexity and draw on regional and global consulting expertise to accelerate delivery.
Recruit, mentor, manage, and advance team members’ professional expertise, sharing talent management and development responsibilities with HR partners, people managers, and operations leaders.
Own growth and profitability for the Pricing & Analytics Practice across personal and commercial lines, partnering with ICT Finance on revenue forecasting and growth and profitability goals.

Benefits

Competitive benefits package, subject to eligibility requirements.
Medical coverage, including prescription coverage.
Dental insurance.
Vision insurance.
Health Savings Account.
Commuter Account.
Health Care and Dependent Care Flexible Spending Accounts.
Group Accident and Group Critical Illness coverage.
Life insurance and AD&D coverage.
Group Legal and Identity Theft Protection.
Wellbeing Program and Work/Life Resources, including Employee Assistance Program.
Paid holidays and annual paid time off, including paid state/local leave where required.
Short-Term Disability and Long-Term Disability.
Other leaves, including bereavement, FMLA, ADA, jury duty, military, parental, and adoption leave.
Contributory Pension Plan and Savings Plan (401k).
Level 38 and more senior roles may also be eligible for non-qualified Deferred Compensation and Deferred Savings Plans.
Annual short-term incentive bonus eligibility.