Head of Pricing & Analytics, North America

WTW•Chicago, IL

About The Position

WTW’s Global Insurance Consulting and Technology (ICT) business combines actuarial services, insurance technology, advanced analytics, and AI to help insurers address complex challenges and improve performance. The Head of Pricing & Analytics for North America will set and execute a growth agenda across personal and commercial property and casualty markets in Bermuda, Canada, and the United States. The role operates across actuarial science, insurance strategy, and technology, building senior client relationships and developing integrated solutions for pricing, product, underwriting, and claims. As Managing Director, this leader will develop the practice’s market and client strategies, originate and close business, oversee strategic client engagements, build and develop the team, and own practice growth and profitability. The role partners with global service, solution, and go-to-market leaders and collaborates with finance, legal, pricing, technology, sales, HR, people managers, and operations leaders. Travel is required as needed. Employment-based non-immigrant visa sponsorship or assistance is not offered for this position.

Requirements

At least 15 years of actuarial and insurance industry experience.
Experience building or scaling an actuarial consulting practice and/or actuarial software business.
Responsibility for pipeline development, winning new business, and retaining existing clients.
Experience running the P&L for market-moving teams.
Strong knowledge of North American P&C personal and commercial lines insurance markets and their operational and competitive pressures across product, pricing, underwriting, and claims.
An established and influential actuarial network in the North American P&C insurance market.
Actuarial consulting experience involving strong problem-solving, development of implementation methodologies, and balancing client delivery with revenue generation.
Ability to build executive-level relationships and sell professional services and insurance technology solutions.
Ability to partner with senior executives to define practical strategies and turn them into executable engagements with measurable business outcomes in growth, competitive advantage, efficiency, and risk mitigation.
Commercial discipline to structure, negotiate, and close mutually beneficial client contracts, from one-year consulting engagements to multi-year enterprise technology transformations.
Ability to work across functions, cultures, and countries to achieve objectives.
A track record of building, motivating, developing, and managing teams of talented, domain-specific, client-centric consultants.
A point of view on where and how insurers can achieve ROI by embedding AI into operations.
Financial understanding of pricing levers in professional services firms and technology companies.
Self-driven approach and commitment to teamwork, collaboration, innovation, decisiveness, and integrity.
Availability to travel as needed.

Nice To Haves

Professional designations such as CPCU, CSPA, ARM, FCAS, or equivalent (e.g., FIA); these are a plus but not required.

Responsibilities

Define the practice’s market strategy based on current and emerging trends in North American commercial and personal lines insurance, particularly product, pricing, underwriting, and claims.
Partner with global service, solution, and go-to-market leaders to advance market development priorities and help clients respond to industry change.
Develop and close pricing, analytics, and technology opportunities across personal and commercial lines; acquire new clients and retain and expand existing relationships.
Meet individual and practice sales goals, collaborating with colleagues across finance, legal, pricing, technology, and sales.
Take accountability for client retention and expansion through successful execution of selected strategic engagements, ensuring outcomes meet or exceed client expectations.
Tailor engagement methodologies to project scale and complexity and draw on regional and global consulting expertise to accelerate delivery.
Recruit, mentor, manage, and advance the team’s professional capabilities, sharing responsibility for talent management and development with HR partners, people managers, and operations leaders.
Own growth and profitability for the Pricing & Analytics Practice across personal and commercial lines.
Partner with ICT Finance to manage revenue forecasting, growth goals, and profitability goals.
Travel as needed.

Benefits

Annual short-term incentive bonus.
Medical insurance, including prescription coverage.
Dental insurance.
Vision insurance.
Health Savings Account.
Commuter Account.
Health Care and Dependent Care Flexible Spending Accounts.
Group Accident and Group Critical Illness coverage.
Life insurance and AD&D coverage.
Group Legal coverage.
Identity Theft Protection.
Wellbeing Program and Work/Life Resources, including Employee Assistance Program.
Paid holidays and annual paid time off, including paid state/local leave where required.
Short-Term Disability and Long-Term Disability.
Other leaves, including bereavement, FMLA, ADA, jury duty, military, parental, and adoption leave.
Contributory Pension Plan and Savings Plan (401k).
Non-qualified Deferred Compensation and Deferred Savings Plans may be available to Level 38 and more senior roles.